Hi, I created a new user using the REST API. But I am unable to login with the new user credentials. When I search the users table, I cannot find the user account. To troubleshoot the problem, I ran the following CURL cmd. [image] I also tried using a JSON payload with the CURL cmd. I get the…

The message here is somewhat misleading; active:false indicates the user was not created but already existed. Check to ensure there isn’t already a user with the same email address, especially if normalize_emails is enabled.

Create-User via REST-API, does not seem to be working

Support

tgxworld (Alan Tan) March 3, 2025, 7:53am 7

I realised that there is an error in our API docs. The active param is only permitted when an API key associated to an admin user is used and has been the case since 2016.

For now, I’ve corrected the docs in

4 Likes

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Create-User via REST-API, does not seem to be working

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