First notification tip is shown even when welcome message is disabled or delayed

AI-generated summary

manuel reports a bug where the first user tip (notification tooltip) appears even when the welcome message is disabled or delayed, which can confuse new users since no actual notification is sent. NateDhaliwal initially misunderstood, thinking the welcome message referred to Discobot’s PM, and suggested disabling enable user tips—but manuel clarifies they want to keep tips enabled and only suppress the misleading tip when no welcome message exists. NateDhaliwal acknowledges the misreading. awesomerobot notes that the team is reviewing these tips and may disable them by default on new installs while improving the onboarding experience. The core issue is a UX inconsistency: the tip appears despite the welcome message being turned off, creating confusion for new users.

As the title says, I disable the welcome message:

When user first logs in, they still get the tooltip:

Though there’s no notification:


Edit:

Also happens when I delay the message:

So both these settings are not usable right now (if I don’t want to disable tips as well) as it would confuse a new user on the very first interaction.

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I think the welcome message refers to Discobot’s PM, not the new user tips (so is this by design?). I think the setting you’re looking for is enable user tips, which disables new user tips.

See also:

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I don’t want to disable user tips. But I’d need to if I disable the welcome message, as currently the tip for the welcome notification is shown, even when there is no welcome message.

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My apologies, I skimmed it too fast :sweat_smile:.

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We’ve been looking at these tips lately and will likely disable them soon on new installs while we work on improvements to the onboarding experience.

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