In a support discussion titled ‘Can’t include an auto-join group in an invite,’ Seth_Godin reports an issue where newly created groups don’t appear as auto-join options in invites, even after waiting. He notes the group was set to private initially, which may have caused the problem. Moin suggests reloading the site as a workaround, which Seth_Godin confirms works after about 20 minutes. Moin agrees the behavior is annoying and suggests filing a UX report, noting that users should be able to select a group immediately after creation without reloading. mcwumbly offers to handle it if it’s a quick fix, or escalate it to a dedicated topic if more discussion is needed. Moin adds that having a dedicated support topic can make bug fixes easier to track, especially if the issue recurs or affects others. The consensus is that this is a UX bug worth reporting and fixing for smoother onboarding.
We’ve been using it for years and have thousands of members. Today, I need to invite a group of 20 folks to join, and I want them to be automatically added to a group I created just for them.
When I create the invite, it lets me offer just about all of my groups as options for people to be automatically be added to, but not this one.
I originally set it up as private, but the bot thought this was a problem, so I rebuilt it, but still, no luck.
Any thoughts? I guess I can rename an older group as a hack, but that feels lazy.
the first group didn’t work for one reason. I thought I had given enough time for the replacement group to propagate (I was able to use it to alter the category permissions) but you’re absolutely right. A reload and twenty minutes and it works.
I’ll pull someone into this topic to take a peek first. If it’s a quick fix, we’ll handle it here. If it needs discussion or tracking longer term, we can spin out a new topic.
I sometimes find it easier when there is a topic in a category where I expect it to be. If a support topic results in a bug fix, for example because it was an easy fix, and the following week someone else has the same problem, it is easier to find the bug fix when the posts are in bug than if they are hidden in some topic in support.
