Recently I installed User Card Directory on my instance, it worked but lately it simply stop when user land on page /u?cards=yes&order=likes_received When I open browser console I see for each user card error 502 Bad Gateway for request /user-cards.json <html> <head><title>502 Bad Gateway</title>…

is Discourse up to date on your forum? is the theme component up to date? I just installed this component and tested it and it is working as expected with no errors. :thinking: can you provide a screenshot of the console errors? [Screenshot 2025-11-14 at 6.03.27 AM]

Thanks for trying to help, my Discourse instance and component are current (updated) [immagine] Lilly: can you provide a screenshot of the console errors? [image]

Does the issue persist only on the user’s page, or is it happening across the entire site?

[immagine] jahan_gagan: Does the issue persist only on the user’s page, or is it happening across the entire site Only in user page when trying to show cards, it works if user swic to grid. Sometime it is return results and display data and in console i get this errors also But I am now u…

@adopilot were you able to figure out what was going wrong? It does not appear to be with the theme component on its own because when I go to https://meta.discourse.org/u?cards=yes&order=likes_received here on meta it works. There must be some conflict with another component on your site?

Componente User Card Directory non funzionante

Assistenza prodotto

jahan_gagan (Jahan Gagan) 14 Novembre 2025, 2:47pm 4

Il problema persiste solo sulla pagina dell’utente o si verifica sull’intero sito?

Argomento		Risposte	Visualizzazioni
User Card Directory Theme component official , user-card-directory	135	21553	Febbraio 27, 2026
User card loading failed Product Support gamification , user-card	18	547	Maggio 19, 2025
Usercard Redesign Experiment Feature completed , user-card	127	9443	Luglio 18, 2024
Since 2.8.0beta2 update some users can't get to preferences (etc) Product Support	7	791	Giugno 16, 2021
User Card Directory: message button should not show on mobile UX mobile , user-card-directory	7	322	Dicembre 12, 2024

Componente User Card Directory non funzionante

Argomenti correlati