Following @simon’s suggestions, I get a player when a user uploads an audio file directly, but not when the audio file comes as an email attachment. In that case, a link to download the audio file is displayed. I’m testing Discourse as a ticketing system and our inboxes receive a good amount of voicemails to handle (forwarded from our phone line), so I’m interested in the player option when someone emails an audio file. Is there a way to configure this?
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