3 reply limit is more limiting in trial mode

Product Support

AI-generated summary

The discussion revolves around a limitation in trial mode where users are restricted to 3 replies in a topic, causing frustration among users. Jimble highlights complaints from users encountering this message, questioning how long the restriction lasts. dax suggests adjusting the newuser max replies per topic setting in site settings. codinghorror clarifies that there are two limits: the first 24 hours after signup and trust level 0, noting that users relying solely on mailing list mode may never reach trust level 1. agemo points out that the issue affects existing users, not just new ones, and questions whether the restriction can be fully disabled and for whom.

1

My users are complaining about this message:

"So, how does one stop being a “new user”? I got:

We’re sorry, but your email message to [“art_of+7c61a449d0763ac4b3f30383e45e51bf@discoursemail.com”] (titled Re: [Xenharmonic Discourse] Testing foreign characters) didn’t work.

Reason:

We’re sorry, but new users are temporarily limited to 3 replies in the same topic.

If you can correct the problem, please try again."

So how long does it take? We are only trying out the forum software, so there’s only so much they can post?

2

Search for newuser max replies per topic in /admin/site_settings and change the default value as you wish

3

One caveat here is that there are two limits:

  • first 24 hours after signup
  • trust level 0

Also worth mentioning, if someone uses mailing list mode exclusively and does not touch the website (except to sign up) they may never achieve TL1.

4

I think ya missed the point here, I did too, but it affects existing users for some reason. Not a “new user” beef, but existing users would rightfully be miffed - the feature (maybe there is a bug) stops existing and valuable users posting new content.

Q: Can it be fully turned off or not?

Q: If so, For all users or some users?