This is the error I’m getting. The video is a screen recording on an iPhone 16 pro max. File is HEVC. I searched but it seems like it should be okay to upload? (Self-hosted) [The image shows a notification that the file being uploaded is not authorized. (Captioned by AI)]

I figured this out. I needed to change the allowed upload size in the admin panel as well as nginx.

I did something in the settings (no idea what) and it seems to start to process but now getting this error. [The image is a screenshot of an error message displayed on a mobile device. (Captioned by AI)]

To get past the first step you need to add the extension to the allowed list in your admin settings. I assume you worked that out.

Yes, I worked it out but didn’t know how. I was mobile and couldn’t tell which extensions were already included. But it’s all working well now. :blush:

La vidéo de l'iPhone ne veut pas se télécharger

Soutien

HAWK (Hawk) Novembre 23, 2024, 4:18 4

Pour passer la première étape, vous devez ajouter l’extension à la liste des autorisations dans vos paramètres d’administration. Je suppose que vous avez compris cela.

Sujet		Réponses	Vues
Uploading video file returns "Sorry, there was an error uploading that file. Please try again." Self-hosting	15	4465	Mars 17, 2024
HEIF file type not allowed for upload Support	5	1627	Juin 7, 2017
Cannot upload videos on Android 9 Kiwi Support	3	721	Février 2, 2023
How to change upload limit by command line Support	5	237	Juin 23, 2024
Auto-detect or reject VP9 video uploads incompatible with iOS Safari Feature	3	53	Avril 4, 2026

La vidéo de l'iPhone ne veut pas se télécharger

Sujets connexes