[image] when I tried to grant a user admin privilege this happened, is this a bug or I missed some settings or configuration? I need help for this.

Do you have 2factor authentication enabled for your admin account? I can’t reproduce that message without having 2fa on the admin account, but with the correct 2fa code, it gets overridden and I am able to grant admin access.

[image] I’m not sure these are all settings for 2-factor auth, I enabled for staff before and I still have to input the code to sign-in, but I think I set it back to default earlier. should I disable the first one?

That are the general settings where you can set who has to enable 2 factor authentication. The settings for your account are at your preferences at {yoursite}/my/preferences/second-factor.

I tried to disable the enforce second factor on external auth, still 403, is anything else I missed configured?

I believe you need to be autheticate with 2fa yourself or disable it in your own user preferences like what Moin described above. I don’t know how your external authentication is configured though. I can reproduce the 403 you described, but with my correct 2fa code, it allows me to perform the adm…

I will try to find out, thanks anyway

Error 403 prohibido al otorgar privilegios de administrador a un usuario

Soporte

Rick_Jing (Rick Jing) 25 Septiembre, 2024 17:08 5

Intenté deshabilitar la aplicación del segundo factor en la autenticación externa, todavía 403, ¿hay algo más que me haya olvidado de configurar?

Tema		Respuestas	Vistas
Granting admin rights fails for usernames with special characters when admin account has 2FA enabled Bug 2fa	3	249	13 Octubre 2025
`run_second_factor!` failing when trying to promote admin Support	10	432	3 Julio 2024
Grant Admin without LoggingIn Feature	1	619	28 Agosto 2017
Can't upgrade user to admin - unhandled server error Support	11	698	6 Septiembre 2023
Admin locked out of site after deleting two-factor keys from prefs Bug	25	2698	8 Diciembre 2022

Error 403 prohibido al otorgar privilegios de administrador a un usuario

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