Hello,
I am totally mystified as to why a particular user has not been moved up to trust level 2 as they seem to meet every requirement:
If anyone can explain it to me, I would be so grateful.
Many thanks
AI-generated summary
A user, NealWhittle, is puzzled as to why another user hasn’t been moved up to trust level 2 despite meeting the requirements. pfaffman and ondrej suggested that the user’s level might be frozen, either by an admin/moderator or due to group settings. They also mentioned that it’s possible to disable automatic group advancement. NealWhittle thanked them for their help and mentioned that they themselves advanced to ‘Member’ level without issue. pfaffman advised NealWhittle to ask an admin or moderator for a definitive answer.
Did you freeze their user level? Are they long a group that does so?
Hi Jay, I’m just an ordinary community member so not sure what admin have done or can do.
Is it possible to freeze the level?
Yes it is possible
eg
Perhaps the site has changed the requirements from the default ones that are posted here?
Yes. A moderator can freeze a user level for a particular user (often when that user has caused some kind of problem, but that’s up to whoever did it). Groups can push a user up to a certain level. I’m not sure whether they can hold it down.
Oh! And what @ondrej said! It’s possible to effectively disable automatic group advancement.
Thankyou @ondrej and @pfaffman, I appreciate your prompt response.
That could be the reason but the person in question does not seem to be a troublemaker at all.
In regard to disabling group advancement, I myself have gone to ‘Member’ level as soon as I met default requirements without issue.
Perhaps I will try to find other examples, thanks again for your help guys.
You’ll need to ask someone who is an admin or moderator on that site. We cannot guess what they may have done.