It would be REALLY useful if there was a way to change certain default settings for groups of users.
I have a number of ‘Absent Friends’ who are those members who joined some months ago and either never re-visited or did for a while but then stopped.
I have the default setting for community Activity Summary emails set to 3-days as a general rule because I think this is a good balance for members who may use the site irregularly but are engaged.
However, if you do not visit at all, then you very quickly accumulate a very large volume of emails from a community that you are not engaged with, and therefore you are pushed into unsubscribing entirely (since you are probably not aware of, or interested in, editing your preferences).
It would be better for me to either switch long term Absent Friends to a weekly or monthly reminder, or to switch them to a different mailer entirely aimed at engaging them with the community as a whole rather than with specific threads.
Does anyone have any ideas for a work-around that does not involve me impersonating each member individually to make these changes? Do you agree it would be a useful tool for Community Managers?
Gracias, sí, asumí que podría ser así. No hay prisa; es más bien una “lista de deseos” que podría haber ido en la sección de Funciones, pero la publiqué en la Comunidad para ver si otros, como yo, pensaban que podría ser una capacidad útil para mejorar la participación (o evitar la desvinculación) con los usuarios.
Estamos alojados con Communiteq (anteriormente DiscourseHosting) y podemos agregar plugins, por lo que sería posible. De hecho, estoy buscando a alguien que me ayude con algunas personalizaciones, que probablemente sean solo CSS, pero tal vez esto podría añadirse a la mezcla.