Add Sentiment score per topic

feature
,
1

A possible addition to the Sentiment piece down the line - having a sentiment score per topic would be a great addition for this down the line. Thinking that you could enable certain trust level limits and/or groups to be able to see it so that say employees/mods, and maybe if you have an ambassador group, could “triage” posts based on sentiment scoring.

originally posted on the documentation pages, and moved here as a better place to provide feedback

4 Likes
2

That’s great feedback @Samantha_O. Since we are computing sentiment per post, we will be able to aggregate it per topic using existing classifications and use it to help staff.

4 Likes