Ratschläge in einem Support-Forum

[ondrej]

@another_username

Ist Discourse für diese Anwendung gut geeignet?

Ich meine, schau uns hier auf Meta an

Discourse ist eine sehr gute Plattform für ein Support-Forum, da alle Inhalte leicht durchsuchbar und in Kategorien und Tags unterteilt sind.

@another_username

machte Informationen und Lösungen schwer zu finden

Darf ich fragen, warum? Vielleicht hatte das andere Forum einige der unten aufgeführten Plugins nicht, die Ihrer Support-Community helfen würden:

Discourse Solved

Summary Discourse Solved allows users to accept solutions on topics in designated categories. Install Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately. Enabling Solved The Solved plugin can be enabled from its settings, accessed from your admin/plugins page: [admin/plugins] After enabling the plugin, to switch on Solved for all categories use the allow solved on all topics site setting. Alternati…

Discourse Docs

This plugin is being retired in favour of the experimental Doc Categories plugin. We will still support Docs until the new plugin is no longer considered experimental. Summary Discourse Docs provides the ability to find and filter knowledge base topics Repository Link https://github.com/discourse/discourse-docs Install Guide How to install plugins in Discourse Features The Discourse Docs plugin is a powerful tool that…

Discourse Assign

Summary Discourse Assign provides the ability to assign topics and individual posts (both private and public) to a user or group. Install Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately. Features Discourse Assign adds a “tag like” annotation on the topic list and topic header with the username of the assigned user. [image] It allows you to assign topics to users and list all of the assigned topics…