Hello all. I was looking for advice on starting a technical support site. I have looked at plenty of forum-based ones and found them lacking in appropriate structure and functionality. Can anyone recommend a highly functional technical support solution? Is Discourse well suited to this applicati…

[이미지] another_username: Is Discourse well suited to this application I mean look at us here on meta :laughing: Discourse is a very good platform for a support forum as all content is easily searchable and split into categories & tags. [이미지] another_username: made information and solutio…

In addition to Customization > Plugin mentioned by @ondrej This plugin was designed with support in mind. [이미지] Private Topics Plugin Plugin information_source Summary Private Topics Enables private topics in a regular category hammer_and_wrench Reposi…

Thank you for your reply. It is most informative. [이미지] ondrej: Can I ask why? Perhaps the other forum didn’t have some of the plugins listed below which would help your support community: a) The threads were long, meandering discussions and most posts held no useful information. I admit th…

You’re very welcome. With additionally there are full Customization > Theme that include some prepackaged Customization > Theme component . Theme components can be added to any themes be it the default theme or a custom one. Iirc Western Digital I think it was sponsored the Docs plugin There is …

Thank you. [이미지] Dan DeMontmorency: With additionally there are full Customization > Theme that include some prepackaged Customization > Theme component . Sorry, I don’t think I understand what you mean :confused: [이미지] Dan DeMontmorency: Checkout Documentation section here as they are …

FWIW, in addition to our existing customers that use Discourse for technical support services , and our own public Meta Discourse forum here, we also run a full technical support forum in private categories dedicated to our enterprise customers. We assigned topics and posts to each other, use whisper…

[이미지] another_username: [이미지] Heliosurge: With additionally there are full Customization > Theme that include some prepackaged Customization > Theme component . Sorry, I don’t think I understand what you mean :confused: Themes generally do full visual customizations. Click on Customiz…

Checkout this Customization > Theme Goto the page and under resource click on demo. This will give an idea of how much you can customize the look. And well if you like Star wars pretty cool. [이미지] Star Wars theme Theme Star Wars theme What better way t…

Wow, thank you, a lot. That’s a lot of info to read through. I feel such a relief when I find what I’m looking for on the Internet, nowadays lol <3

I believe @simon helped set up a lot of support sites while he worked on the Discourse team. I remember that he has been advocating to make it easier for new admins to set up support sites on Discourse in future, with the idea of built-in templates or configurations and so on. He might have some ti…

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Heliosurge (Dan DeMontmorency) 7월 28, 2024, 8:11오후 9

이 Customization > Theme 를 확인해 보세요.

해당 페이지로 이동하여 리소스(resource) 아래에 있는 데모(demo)를 클릭하세요. 이렇게 하면 외관을 얼마나 커스터마이징할 수 있는지 파악할 수 있습니다. 그리고 스타워즈를 좋아하신다면 꽤 멋진 테마입니다.

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