Air theme hides "outgoing email disabled" warning

AI-generated summary

A client using the Air theme experienced issues with emails not sending due to outgoing emails being disabled for non-staff members. The usual global banner warning “Outgoing emails have been disabled” was hidden by the Air theme, causing a lengthy troubleshooting process. The theme’s CSS code (link) is responsible for hiding this warning. sam later revealed that their team had accidentally disabled banners in dev mode and mistakenly checked it in.

We had a client that spent quite some hours and almost two weeks trying to figure out why some emails were not sending.

We finally found that disable emails was set to non-staff.

But… wait, the first thing we check for when we troubleshoot emails is whether they’ve been turned off, right? And we don’t even have to look at the site setting because we have got the global banner telling us that “Outgoing emails have been disabled”, right?

Well. Not if one is using the Air theme. Because that just, well, hides that important warning?!!?

@jordan.vidrine why :scream:

9 Likes

We have this sorted now, looks like it was just a “shot ourself in foot by mistake” situation.

In dev the banners can get a bit annoying so we we can disable them like this, and local to our dev machine got checked in by mistake.

4 Likes