Some Context Staffs are not gods from the heavens. Sometimes they can have a bad day, or just have a kind of behaviour that just don’t go well with someone else. As an admin of a community, I can see that happening and given that not all communities have paid staff to moderate, it’s also unfair to …

Muting staff is already possible. You can add staff users to the mute list in your preferences. [Screenshot_20241214_231328_Edge]

[이미지] Crius: given that not all communities have paid staff to moderate, it’s also unfair to ask for professionalism all the time from the moderators/admins. I can’t ignore this, sorry! Volunteer staff should absolutely behave professionally at all times. If they don’t, they should be removed…

Interesting that option exists but there isn’t a link to that at the user card profile for staff members that is there for non-staff members, don’t know if that is intentional to make that more difficult to figure out?

I don’t understand what you mean. Where on the user card? [image]

At the user page guess not the card isn’t there but there is drop down notification options by the message and chat links: [Screen Shot 2024-12-15 at 6.48.20 PM] Isn’t there at Sam’s page: [Screen Shot 2024-12-15 at 6.50.32 PM]

[이미지] Crius: This should guarantee that a staff member can still perform its duties and be noticed by everyone, no matter a mute state, but allow users to feel in control if they decide that a user is just getting on their nerve and they want to mute it. This could make sense, but may require…

I suspect we hide it there because it’s not generally a good idea to mute staff, nor should you need to. But the option exists should it become a necessity, you just have to look for it.

[이미지] Crius: unfair to ask for professionalism all the time from the moderators/admins With this I can see that being reasonable depending on what your definition of professionalism is. Seems like you are talking about people (that are discourse mods/admins) wanting to just have general chit-…

I agree with @HAWK in that you need to choose your staff wisely. Regardless of volunteer or paid Volunteers should generally typically restricted to tl4 or category mods Imho there should also be a Top Mod Level without the need to be an admin to be able to manage other full site mods. That can …

[이미지] Dan DeMontmorency: A problem with muting a mod. If that mod realizes they are blocked they could choose to use mod powers to cause the user a lot of grief. That would be no good, they definitely shouldn’t be a mod in the first place if they would do that. [이미지] Dan DeMontmorency: M…

[이미지] Architect: That would be no good, they definitely shouldn’t be a mod in the first place if they would do that. [이미지] Heliosurge: Members need to know if they are having issues with one of the mods they can contact another mod to intervene if needed. That is a good reason to have at…

일반 사용자의 스태프 음소거 허용 (자세한 내용은 본문 참조)

제품 지원

HAWK (Hawk) 12월 16, 2024, 1:12오전 3

이것을 무시할 수는 없어요, 죄송합니다! 자원봉사 직원은 항상 전문적인 태도로 행동해야 합니다. 그렇지 않다면 해당 직책에서 해임되어야 합니다.

글		댓글	조회수
Leaders should be able to PM people who have them muted Feature	12	979	9월 17, 2018
Feature Request: A Civilized Mute for Users Feature	39	14161	6월 8, 2015
Allow to restrict muting users to TL2 Feature	7	353	7월 6, 2025
I can't block moderators or leader position members? Product Support	15	395	1월 14, 2025
Which roles are allowed to mute other users? Product Support	2	204	5월 6, 2025

일반 사용자의 스태프 음소거 허용 (자세한 내용은 본문 참조)

Related topics