Some users are reporting the avatar being returned as .png
despite the media type being gif
.
At this time I’m just trying to understand if it’s something that could be related to the plugin/discourse/nginx or user.
I’ve already a use case in which the issue was the user accessing their Windows machine via RDP but in a specific report I’m having a user with Windows 10 Version 22H2 OS Build 19045.2728 and Chrome 111.0.5563.65 (64bit) but this is what is being returned to the browser:
The 108_2.png is an avatar.
If I check the same topic, I can see that I’m receiving the same image but with .gif
extension and in fact it loads animated for me.
However, trying to reach the file directly shows me that two versions exists, both a .png
version and a .gif
version
https://netgamers.it/user_avatar/netgamers.it/borzo/100/108_2.gif
https://netgamers.it/user_avatar/netgamers.it/borzo/100/108_2.png
For some reason, that users is not receiving the gif
version. but he’s matching all the settings I’ve set up for the plugin: