Is it possible using the assign plugin to assign the first staff user who replies to a thread?
AI-generated summary
Assigning First Staff User Who Replies
jordan1909 inquired about using the assign plugin to automatically assign the first staff user who replies to a thread. pfaffman suggested using the “assign self regex” feature, which allows staff members to auto-assign by replying with a specific phrase.
However, sam expressed concerns about the potential risks of auto-assigning on any reply, citing past experiences on meta where auto-assignment was too aggressive. sam recommended testing the “assign to self regex” feature before implementing a site-wide setting.
mattyoung sought a solution to assign any staff member via their first reply, regardless of the content. Initially, using a ‘’ pattern did not work, but mattyoung eventually discovered that using '.’ achieved the desired result.
You can use the “assign self regex” so someone can reply with a key phrase like “on my list” to have it auto assigned
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Yes, I actually use it quite a bit here on meta … I think it is a bit dangerous for any reply.
Initially when we deployed assign on meta we “auto assigned” on mention and even that was way too much.
Assign on first reply is a bit atomic. That said … a site setting for assign … maybe … @jj11909 perhapse try the assign to self regex for a bit and let us know how you go?
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I would like it to simply assign any staff member via their 1st reply by replying with anything.
I was hoping a ‘*’ would work but it does not. Any other trick to making this happen using some sort of pattern I can enter that you would recommend?
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.* was what I was looking for - thanks it works now… Leaving this for any other crazy person who wants such an atomic change.
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