Hello,
In zendesk plugin, the new messages published on discourse are automatically retrieved on zendesk. However, if the ticket was closed, it is not re-opened. Would such a feature be possible?
Antoine
関連トピック
| トピック | 返信 | 表示 | アクティビティ | |
|---|---|---|---|---|
| Discourse Zendesk | 10 | 22025 | 2025 年 7 月 16 日 | |
| Zendesk Question - Mark as solved? | 4 | 748 | 2018 年 6 月 28 日 | |
| Zendesk plugin and Solved topics | 2 | 521 | 2021 年 7 月 16 日 | |
| Integration Zendesk/Discourse | 3 | 2073 | 2021 年 2 月 23 日 | |
| Automatically watch for replies after 24h | 0 | 229 | 2023 年 11 月 24 日 |