Backup failed with permission denied

Support
1

I’ve been using Discourse successfully for a while now, but backups have all of a sudden stopped working.

Relevant line from the log is below. Not sure what would have caused this permission error to start happening from out of the blue. I was going to start mucking around, but thought I’d ask here if there was an easy known fix.

...
 Making sure archive does not already exist...
[2019-04-10 03:44:45] Creating empty archive...
[2019-04-10 03:44:45] EXCEPTION: /var/www/discourse/lib/backup_restore/backuper.rb:225:in `create_archive': 
tar: /var/www/discourse/public/backups/default/xxxx-forum-2019-04-10-034440-v20190306154335.tar: 
Cannot open: Permission denied
tar: Error is not recoverable: exiting now
2

I’m having the same exception. Did you get a fix?

I probably won’t get to investigate further for a couple of days.

Here’s the exception with #### used to edit out private info:

[2020-12-07 22:43:42] EXCEPTION: lib/discourse.rb:92:in `exec': tar: /var/www/discourse/public/backups/default/XXXX-XXXX-2020-12-07-224327-v20201116132948.tar: Cannot open: Permission denied
tar: Error is not recoverable: exiting now

This private site is running on:
Discourse 2.7.0.beta1
Ubuntu 20.04
Digital Ocean

3

I am having the same error did you got any solution

Screenshot 2021-03-04 130125
Screenshot 2021-03-04 1301251115×689 177 KB