Blank screen when switching back to the iOS app

Not sure how best to report this.

Since the “dark mode” update of the iOS app, often when I switch back to the app I am greeted with a blank (white/black) screen rather than a forum or the list of forums.

3개의 좋아요

Can you repro this @pmusaraj?

1개의 좋아요

I have not seen this. Is there a pattern @gingerbeardman that triggers this consistently? Also, I assume you’re on latest iOS (not beta), but if not, let me know what version.

4개의 좋아요

Yes, latest iOS, not beta.

I’ve not noticed a pattern as yet. It has happened several times recently. Enough for it to annoy me into making this thread.

FWIW, I had two blank or nearly blank screens twice in one week of January on latest iPadOS. I’m sure that I could see the top row of navigation. Also that one event was on entering this forum and the other was switching out of it. Both happened after I’d spent a lot of time in the app and I didn’t report either because both happened just before I went to sleep.

Anyway, I’ve had no problem since. At the time, I saw another user report what I thought was a similar problem but I can’t find that post/topic now. I was looking for it to provide some moral support for the other user. Instead I found this topic.

2개의 좋아요

Thanks for opening this issue.

I can think of two things that you can do to help me narrow this down:

  1. Can you install the latest beta from https://testflight.apple.com/join/8ecSivuz and see if that solves it? The beta adds an unrelated feature (ability to launch DiscourseHub by sharing a URL from another app) but it also fixes a subtle JS issue with incomplete requests that might be the culprit for what you are seeing.

  2. If 1 doesn’t work, can you try disabling “Background App Refresh” in Settings?

Hopefully one of these two steps helps. Thanks again @gingerbeardman!

2개의 좋아요

Happy to do so, but Test Flight currently says:

2개의 좋아요

Can you try now, please? I toggled some knobs in App Store Connect.

1개의 좋아요

Still no go, have also tried force-refreshing the page.

I’m in. I opened the link in Safari Private Mode

5개의 좋아요

Still a problem with the latest beta.

2개의 좋아요

FWIW, I’m having this problem repeatedly (but unpredictably) as well. It occurred on 2.3.10 and is still occurring with 2.4. (I’m stuck on the stable branch for now due to hosting limitations.)

2개의 좋아요

Do you have a specific site open on the app when this happens?

1개의 좋아요

1개의 좋아요

It’s happening to me on my own site, as that’s the only one for which I use the app.

https://vgforums.net

4개의 좋아요

I have now seen this at least a few times on my devices, will see if I can find a fix.

6개의 좋아요

Can confirm I got it too, sadly no consistent repro so far :frowning:

1개의 좋아요

The iOS app of feedly.com recently fixed an issue where the settings page was completely white with no content, every now and then.

Maybe one could ask the developers about the reason and fix, in case it is related to this issue here?

4개의 좋아요

I may have found what caused this, there was an error raised by the background fetch handler. Please install beta build (273) from TestFlight, it should be available on the link posted above (and existing testers were likely notified).

8개의 좋아요

Still happening for me on 273.

2개의 좋아요