Yes, you could use a AI bot - Personas to assist users by responding to their queries and guiding them to relevant topics or information.
Personas are a feature within Discourse AI that allow you to highly customize the behavior of the AI and tailor its responses based on specific user needs:
- You can configure a persona to handle the “search” command, enabling it to look for and suggest relevant topics within your forum.
- The search functionality can also be restricted or expanded based on permissions or specific personas.
- Users can interact with the persona via:
- Private messages (PMs)
- Chat direct messages (DMs)
- Mentioning the persona in topics or channels
- This means the persona can send private messages to users, such as a list of suggested topics based on their query.
- You can customize a persona using the “system prompt” to guide its behavior, like instructing it to identify and share relevant forum threads upon specific triggers.
- Advanced options, such as filters and specific chunking, allow you to fine-tune its search capabilities.
- If you upload relevant documents or indexes, the persona can use them to provide even more context-aware replies.
Detailed settings for search and other commands can be customized for your persona, and you can refer to the AI bot documentation to configure this on your site.