After removing the banner it still shows to both public and logged in users. Please advise [image]

Did you make it not a banner anymore (un-pin topic) before you deleted it?

I did change it to not a banner

How long did you wait between un-pinning the topic and deleting it? Perhaps there was a caching issue and the un-pinning can’t properly take effect because the topic doesn’t exist, so it can’t perform actions on it?

I don’t understand why this would not work immediately. Isn’t Discourse java based?

[image] Ricardo_Viteri: Isn’t Discourse java based? Errrmm. No, It’s Ruby and Ember

I do not understand why this car is not fast, isn’t it green?

My bad. How long should I wait?

After you un-pinned it, did a new post appear in it that said it was no longer a banner?

Can you provide a screenshot of the wrench options on the topic?

Cannot delete banner post

Product Support

sam (Sam Saffron) July 18, 2018, 4:12am 17

We need an exact repro here to fix it, @techAPJ tried and had no luck. Possibly related to migration.

Topic		Replies	Views
Cannot remove global pinned topic Product Support pinned-topics	6	406	June 12, 2023
Dismissed banner not showing up again after being updated Bug	6	2505	February 3, 2017
Removing a banner topic Product Support	6	1107	October 2, 2021
Can a banner be removed automatically at a specific time? Product Support	11	1299	May 30, 2019
How to Unpin this Topic from Banner Area Product Support pinned-topics	6	188	April 1, 2026

Cannot delete banner post

Related topics