Can’t log in to Discourse: Forum Down
WesPenre reports that their Discourse forum suddenly went down, and they can’t load any categories or access the login page. They tried running updates from the console but were unsuccessful. merefield identified a potential issue with GitHub being blocked and suggested using the curl command to test the connection. WesPenre expressed uncertainty about the next steps, and merefield provided further guidance on using the curl command. After attempting the command, WesPenre concluded that they need to contact their VPS support team to resolve the issue.
I was on the forum this morning, and suddenly I couldn’t load any categories, and I noticed the forum went down in an instant. I had time to notice there are apparently updates pending, but I couldn’t get to them. So, I went to console, trying to run the updates from there, but it doesn’t work, either. Here is a copy to the console result.
Console 1 is the top section of the run and Console 2 is the lower section:
Anyone who can help?
Here is the URL: https://wespenreboards.com/
Thank you,
Wes
Well that looks like your main problem:
Can you curl that address from the command line?
If not escalate to your VPS provider and ask them why the network is blocking github?
Hi Robert,
I am not savvy at this at all, I’m afraid. What should I do next?
can you:
curl https://github.com/discourse/discourse/blob/main/README.md
(from your server’s prompt!)
?
If that doesn’t return without error, contact your VPS support team and ask them why you cannot connect to github over the internet.
