Can't open attachments: that page doesn’t exist or is private


(Devang Chauhan) #1

Hello All,

We have been experiencing this issue since last week or so. On clicking an attachment, a new page opens up saying, “That page doesn’t exist or is private.” I am aware that this has been discussed on this forum before. But I could find help in other posts. I operate at the trust level 3. So I am not sure how I can address this. Following is a screenshot of my admin panel.

Will updating help?

This is an example of topics that don’t work.

Thank you!


(Sam Saffron) #2

Looks like updating helped, cause I just downloaded the file :hugs:


(Devang Chauhan) #3

@sam,
Thank you for taking a look. When I try to update I receive the following message.
"You are not permitted to view the requested resource."
I will ask the admin to update in that case. I suppose that will work.
Thank you again!


(Sam Saffron) #4

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