Hi all, I’m trying to troubleshoot this and a bit stumped. I’ve got a user who is member of a group that has permission to access to a category and its subcategory. She can access those categories, read, post, etc. But she can’t see that category on the homepage (or /categories page). Posts from th…

I’d say muted category ? [imagen] Muting categories hides them. Muting subcategories should too feature If I mute a category, it (appropriately) hides it from the Categories list. I like this behavior (as do my users) because it lets users opt-out of uninteresting discussi…

[imagen] slambert: Would there be a way a user could have (accidentally?) selected this as a preference? If she changed her preference for that category to Muted that will cause it to not show up. After impersonating her, go to the category and look at what she has at the bottom left to see i…

Appreciate the response! I suspected that also and double checked last night. Unfortunately it wasn’t the case - she had no categories muted. One thing is she described it as intermittent. Some days it’s there, other days it’s not. Today it’s back – though I did remove and add her to the group, cha…

Ok, disappeared again. Any other troubleshooting ideas? I am a bit baffled.

In the user’s preferences under Interface, what does she have set as the Default Homepage? If she’s got it set to New and the category in question has new posts it will appear. If there are no new posts, it won’t appear. That may explain why it sometimes appears and other times it doesn’t. If that’s…

[imagen] JimPas: In the user’s preferences under Interface , what does she have set as the Default Homepage ? Thanks Jim. Sorry for the delay, this got by me. I checked it out and it’s set to Categories. I can’t wait to find out what dumb, simple thing is causing this. :stuck_out_tongue:

For the category in question, have her check that category and at the bottom left, see what she has it set to. If she sets it to Watching, she should be notified of every new post and a count would appear next to the category name. Also check any sub-categories in that… but one should be able to mut…

[imagen] JimPas: If she sets it to Watching , she should be notified of every new post Yeah, this seems like a good intermediary fix. When I see another clue, I will post here. ¯\_(ツ)_/¯

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Soporte

Benjamin_D (Benjamin Decotte) 1 Marzo, 2021 20:01 2

¿Diría que es la categoría silenciada?

Tema		Respuestas	Vistas
Category Posts Not Showing Up Support	7	1525	28 Septiembre 2021
Is there a way to keep certain categories activity off from latest and top? Support	5	572	24 Noviembre 2022
Show all categories in the home page (including muted ones), but don't show its topics in the latest posts Support	9	1046	19 Octubre 2021
Can we prevent a category from appearing in the latest section? Support	6	312	13 Abril 2024
Muted category (default or not) appears in Latest Support	8	1710	18 Octubre 2022

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