Check Credit Card associated with subscription

Installation Hébergement
1

Hi,

I have a discourse instance running, hosted by discourse itself (hired at discouse.org).

Currently one of the company’s credit card is associated with the subscription, but unfortunately one of our credit cards got cloned and then blocked temporarily. Given that, we wanted to double check all subscriptions in order to move them to another card before the month ends and all payments to the blocked one get rejected.

Up to now, we couldn’t find a dashboard where that info could be checked (not even the standard ‘only four last digits’ that websites usually use). The only place we’ve found info related to that is at the admin’s homepage, but that only let me change or add credit cards, without checking the current one being used.

Is there a way to find that out through your forum?

2

Hi Fernando,

I’ll contact you directly about it.

3

In general for sites hosted by us, you can manage your subscription via the /admin dashboard on your site.

4

Je ne vois pas cette option en 2023

5

Bonjour et bienvenue @glassesRamone :slight_smile:

Si vous êtes hébergé par nous, vous devriez toujours pouvoir gérer vos détails de paiement via votre tableau de bord d’administration. Cependant, si vous rencontrez des problèmes, vous pouvez contacter directement l’équipe de support en envoyant un e-mail à team@discourse.org ou en envoyant un message au groupe @team pendant que vous êtes connecté ici sur meta. :+1:

1 « J'aime »