Configurando nuestra categoría de Soporte para la creación de temas solo por correo electrónico

In the category settings, just under the place where you set the email address, there should be a Accept emails from anonymous users with no accounts setting. In my testing that allows me to send an email that isn’t registered to a private category.

Unfortunately, it appears this doesn’t work for emails that are registered:

Maybe form templates would help? It would mean duplicating the Typeform survey (maybe imperfectly), but people would not be able to create free-form topics.

Is this too big of a problem that it can’t be solved with social pressure? Maybe just remove topics that don’t have the right format and send them a message about how to do it the right way.

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