When user tried to change their email, the confirmation email leads to “Oopse! That page doesn’t exist or is private” They showed me a screenshot and I can see that they are logged in. Can anyone think of a reason that could be happening? Is that the expected response if the email has already been…

If they’ve followed the link and confirmed the email change then following the link a second time would indeed lead to an ‘oops…’ page (as the magic link has been used and expired). If their new email address has been updated in their profile, then it seems like it was successful. :tada:

L'email di conferma porta a "Oopse! Questa pagina non esiste o è privata"

Supporto

one1 7 Giugno 2025, 4:39pm 3

OK, thank you. That makes sense

1 Mi Piace

Argomento		Risposte	Visualizzazioni
Getting error when changing e-mail address Support	3	346	Giugno 28, 2021
Email address change confirmation link leads to error Support	8	1660	Giugno 27, 2021
Confirmation email link (after change) is broken ("Oops!") due to bad email customization Support	17	1664	Luglio 11, 2024
"Oops" error when clicking email link to authorize email address change Support	3	777	Giugno 22, 2020
'Confirm new Admin Account' doesn't work Support	3	442	Dicembre 23, 2021

L'email di conferma porta a "Oopse! Questa pagina non esiste o è privata"

Argomenti correlati