In the above case do created posts need to be approved first?
You can already effectively do this, by sending PMs to a group inbox. Those PMs can be converted back into topics in a category via the “Make Public Topic” option. From there you can use category permissions to grant a basic view right to all, but allows your higher TL users to respond.
I just ran into this one today – had to set up a Q&A-like category where users could post, but only a certain group of users can respond, and those do not necessarily have trust level 4 (i.e. they cannot post on locked topics, so I can’t auto-lock the topics to accomplish this functionality).
Turning group DMs into topics is undesirable for this case because of the manual clicks involved + I think the users in the group won’t have the permissions to do this themselves. (as mentioned above, they do not have tl4 / admin / etc)
The “Create/See” permission would be very helpful to have for this reason. The expected functionality of it would be that everyone with this permission can both post new topics and see existing topics, but cannot respond to any of them, including their own.
That’s not a usual pattern for a community though, it might be useful for your case, particularly if you aren’t willing to use group inboxes, but for normal users that behaviour in a regular category is just confusing.
@david this is great, much appreciated. The remaining aspect that would make this perfect, is the ability of the mods to ADD others to the conversation. In our case, the OP would be posting a rating or dispute about a two-way transaction. We’d want to make the other party be aware and able to chime in. Is there any way for this to be done?
The only way you could do this at the moment would be to add those people to a group which doesn’t have replies restricted. Inviting additional people on a per-topic basis would require some extensions to the plugin.
Thanks for the reply. Sorry for my ignorance, can someone explain what build a group PM would mean? Are you talking about building a different kind of plugin, or are you saying go and use a different software than Discourse?
If you want to follow the same pattern as the plugin, and simply modify the reply permissions, then it’s relatively simple. Maybe 1-2 days work for someone familiar with Discourse programming. I can see how this would be useful for a Q&A style site.
As Jeff said, trying to modify view permissions per-topic is very difficult, and is unlikely to ever happen. That’s because it would require extensive changes across the whole application including topic lists, suggested topics, notifications, etc. If you need to modify view permissions on a per-topic basis, then use PMs.
Hi guys, thanks for the info. For context, I have a healthy discourse site running now for probably 6 months which is a companion site to my marketplace website. Looks like we are roughly half as active as this meta site so far. Very happy with discourse, working fine, no intention of changing.
However, we’d like to add a special Category where we do public arbitration of disputes. E.g., buyer unhappy with how things went down, as OP they bring a complaint, and then trusted TLX users can reply to gather more info and moderate.
The detail I forgot to mention above is the one thing still missing after this plugin – that we’d also need to easily grant the counter party Reply permission for that topic they are involved in.
Reply: OP, Group X, Counter Party (added by a moderator?)
The value of having these discussions publicly is that the mature community can draw out the reality of what happened in these complex situations and who’s at fault. The history of these threads is high beneficial for building positive and negative reputations. We actually have a ratings system on our site, but it does not get into the details like these 2±way conversations can.
As you can imagine, this kind of “Category” is very messy. However, if we had this setup, I believe we could provide this need for our community better than any previous attempt. They have been many, and the most recent decent one just got deleted off Facebook, years of history wiped out. But that none of these other formats have ever been ideal because of the mess of ignorant 3rd party opinions that they allow.
I would be willing to fund a few days development to create the plugin.
High likelihood that I will be sponsoring the extension of this plugin to support the functionality I just mentioned. In case anyone has suggestions, here’s the proposed approach:
In order to allow additional users to given “ad hoc” Reply permissions on the Topic, the plugin will scan the OP for all mentioned users. This way they can be mentioned at the outset, or moderators could go and edit them into that post.
We feel this is a good approach in terms of a natural workflow, and also sounds easier in terms of implementation (e.g., no UI).
I’d like to offer late-breaking support for the “Create” permission as specified in the original post.
We use Discourse as a course forum, as a (far) superior replacement to Piazza. There are two use cases that we’ve come up with that support needing a way to allow users (students) to create but not see posts in certain categories:
Asking for help when they need to actually post code as part of their question. In this case we don’t want students to see partial solutions posted by other students.
Maintaining a semester-long worklog documenting their progress on a longer programming project. Again, we’d like these to include code, but for students to not be able to snoop on each others worklogs.
In both these cases providing category-like functionality and access to course staff is pretty critical.
Note that we’ve tried using the messaging system for the first use case above for three semesters now (since Fall 2018). Honestly, it doesn’t work very well at all. My class has hundreds of students (800 fall, 600 spring) and hundreds of course staff. At least for me, the message spam caused by hundreds of messages to our help message group asking for homework assistance drowns out more important direct messages from my staff and students and makes the entire PM feature much less useful.
As a result I’m going to suggest that we support the second use case above using Google Docs this semester—sadly, since Discourse would otherwise be a much better fit. But I just can’t stomach the additional message traffic and chaos it would cause.
I don’t know how close the plugin described above would get us to this functionality, but we may be able to help with development if it could make it there. Note that in our case it is critical to control topic visibility, not just the ability to reply.
Group messaging though solves the spam issue. You can opt for “soft” notifications by just tracking the group, or even no notifications by muting or or setting the group to normal.
When you say you use the messaging system are you using a group message (you would set up a group call say computing101-staff and have them message that, then members of that group can opt for loudness levels)
I was just editing my post to point out that we haven’t really tried this, or not tried it very hard. Is there a way to have an equivalent of the more normal approach to topics, where I can not be notified for everything in a category but can be notified for replies to messages that I’ve engaged in?
Past that point I guess I’m left complaining that these interactions get segregated into a different part of the forum, whereas I’d rather have them in a category with other topics. But I guess that’s a more minor complaint—and maybe entirely addressable through UI? Can I get a message group to show up in the category list somehow?