email in feature a shot. It is not exactly the same, but it come close, and has a bunch of benefits.
It’s definitely not 100% unusable – I’m using it, and it works fine for me
If it’s unusable for you: Can you elaborate? A detailed description of its problems, and suggestions for improvement, is a good start to getting this improved for everyone
I’m interested in the Create/See permission in the following sense: I want a Topic where anyone can Create, BUT 1) only the OP and trusty TLXX users can Reply and 2) everyone can See it (which is why my request is totally different from PM’s).
- Create/Reply/See - TLX
- Create/See (+Reply to own) - Everyone
If this was treated above I missed it, and I’d be happy to be pointed at that content. Otherwise would love to hear any suggestions on this kind of mode. Thanks!
In the above case do created posts need to be approved first?
You can already effectively do this, by sending PMs to a group inbox. Those PMs can be converted back into topics in a category via the “Make Public Topic” option. From there you can use category permissions to grant a basic view right to all, but allows your higher TL users to respond.
Thank you Stephen.
No, approval isn’t required. Sounds kind of annoying to have to do that for each post, but overlooking that, would this allow the original user to follow up even if they weren’t part of that group?
My use case is that I want to let untrusted users be able to ask questions and raise Topics but I want only my trusted users conversing with them.
No, there is no ‘reply to own’ permission. The OP wouldn’t be able to respond.
I think this is going to be your best workaround for now. If the mailbox is accessible to all staff recategorisation is only a few clicks.
I just ran into this one today – had to set up a Q&A-like category where users could post, but only a certain group of users can respond, and those do not necessarily have trust level 4 (i.e. they cannot post on locked topics, so I can’t auto-lock the topics to accomplish this functionality).
Turning group DMs into topics is undesirable for this case because of the manual clicks involved + I think the users in the group won’t have the permissions to do this themselves. (as mentioned above, they do not have tl4 / admin / etc)
The “Create/See” permission would be very helpful to have for this reason. The expected functionality of it would be that everyone with this permission can both post new topics and see existing topics, but cannot respond to any of them, including their own.
That’s not a usual pattern for a community though, it might be useful for your case, particularly if you aren’t willing to use group inboxes, but for normal users that behaviour in a regular category is just confusing.
@John_Lehmann we just implemented exactly this in a plugin
@Hooksmith it may be useful for you, although the plugin does allow the OP to reply to their own topic (e.g. to respond to follow-up questions)
@david this is great, much appreciated. The remaining aspect that would make this perfect, is the ability of the mods to ADD others to the conversation. In our case, the OP would be posting a rating or dispute about a two-way transaction. We’d want to make the other party be aware and able to chime in. Is there any way for this to be done?
The only way you could do this at the moment would be to add those people to a group which doesn’t have replies restricted. Inviting additional people on a per-topic basis would require some extensions to the plugin.
@david thanks for the clarification.
Can you say, what is the level of difficulty of extending this plugin so ad hoc users could be added per thread? It sounds kind of complicated, but I’m not really in a position to judge.
And is there any chance that someone would work on this? Thanks!
Extreme difficulty. Very unlikely to happen. Discourse does not offer per-topic permissions and will never offer it. If you need that, build a group PM.
Thanks for the reply. Sorry for my ignorance, can someone explain what build a group PM would mean? Are you talking about building a different kind of plugin, or are you saying go and use a different software than Discourse?
If you need per topic permissions, write a personal message and include the recipients.
You might describe your use case for some other ideas. If you really want per topic permissions and using direct/personal messages doesn’t suit you, then discourse probably isn’t for you.
Oh! Sounds like I’m a little bit wrong.
If you want to follow the same pattern as the plugin, and simply modify the reply permissions, then it’s relatively simple. Maybe 1-2 days work for someone familiar with Discourse programming. I can see how this would be useful for a Q&A style site.
As Jeff said, trying to modify view permissions per-topic is very difficult, and is unlikely to ever happen. That’s because it would require extensive changes across the whole application including topic lists, suggested topics, notifications, etc. If you need to modify view permissions on a per-topic basis, then use PMs.
Another option rather than adding individuals is to select a Group and send a personal message to only that Group of users. Just be careful that you don’t accidentally spam a whole group:
Go to the hamburger menu - the default position is at top right of screen.
Select Groups to display all groups.
Select the Group you want to send a group PM to.
If you have the correct permissions (e.g. PM’s enabled for the forum) then a Message button will be visible
Select the Message button to draft a group PM
Hi guys, thanks for the info. For context, I have a healthy discourse site running now for probably 6 months which is a companion site to my marketplace website. Looks like we are roughly half as active as this meta site so far. Very happy with discourse, working fine, no intention of changing.
However, we’d like to add a special Category where we do public arbitration of disputes. E.g., buyer unhappy with how things went down, as OP they bring a complaint, and then trusted TLX users can reply to gather more info and moderate.
The detail I forgot to mention above is the one thing still missing after this plugin – that we’d also need to easily grant the counter party Reply permission for that topic they are involved in.
- Create: Everyone
- Reply: OP, Group X, Counter Party (added by a moderator?)
- See: Everyone
The value of having these discussions publicly is that the mature community can draw out the reality of what happened in these complex situations and who’s at fault. The history of these threads is high beneficial for building positive and negative reputations. We actually have a ratings system on our site, but it does not get into the details like these 2±way conversations can.
As you can imagine, this kind of “Category” is very messy. However, if we had this setup, I believe we could provide this need for our community better than any previous attempt. They have been many, and the most recent decent one just got deleted off Facebook, years of history wiped out. But that none of these other formats have ever been ideal because of the mess of ignorant 3rd party opinions that they allow.
I would be willing to fund a few days development to create the plugin.
High likelihood that I will be sponsoring the extension of this plugin to support the functionality I just mentioned. In case anyone has suggestions, here’s the proposed approach:
In order to allow additional users to given “ad hoc” Reply permissions on the Topic, the plugin will scan the OP for all mentioned users. This way they can be mentioned at the outset, or moderators could go and edit them into that post.
We feel this is a good approach in terms of a natural workflow, and also sounds easier in terms of implementation (e.g., no UI).
How about you just use the “must approve” settings for the category? It would slow things down since a moderator would need to approve each post but that is probably good in a contentious topic.