Creative Uses of Discourse

This is a great topic!

We use Discourse in a number of ways that deviate from a standard discussion forum. Over the last 6 moths or so we have been exploring the concept of Discourse as a tool for teamwork. Right now we use it

  • as our customer support inbox
  • to schedule our weekly calls (using discourse-chronos aka local dates)
  • to do our weekly check-ins (or equavilent of stand-ups)
  • as a management tool to manage our teams and workload (using discourse-assign)
  • as a policy and compliance monitoring tool (using discourse-policy)
  • to manage the onboarding of new team members (using discourse-checklist)
  • for learning games ( e.g. fix a bug from our logs and then assign to the next another team member)
  • for collaborating on documentation (using saved drafts)
  • to track holidays/leave (using discourse-calender)
  • for system alert monitoring (custom plugin to port alerts as topics into a private instance)

More details on some of the above in this blog post: How Does Team Discourse Use Discourse?

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