Custom Domain name issue "forum does not exist"

[Remo_van_de_Sande]

Hi Folks,

I have a custom domain name called aidojo.world which is hosted on GoDaddy and has a custom CNAME assigned so that users get redirected to aidojo.discourse.group .

The issue Im facing is that Im getting the following error. Does anyone know what the issue is ?

[JammyDodger]

I think if you want to use an apex/root domain rather than a subdomain for this (eg. community.aidojo.world) then you’d need a DNS provider that supports it.

There’s some special instructions here that may be useful:

Configure your hosted Discourse site to run at the root or apex domain (e.g. example.com)

Most hosted discourse instances are on a subdomain: forum.example.com talk.example.com www.example.com This is our general recommendation in almost all cases, and it works great. However, if you wish to use a root domain or apex domain for your hosted discourse, like so example.com this turns out to be surprisingly difficult in a hosting scenario, due to the vagaries of how DNS works. It is possible, however, you must use a DNS provider that specifically supports it! DNS pro…

[Alexander (Alexander Barrios)]

I could be wrong, but your forum is hosted by the Discourse for Open Source program, right?
(I ask because of the domain *.discourse.group)

If that’s the case, Custom Domains is not available as far as I remember

[Remo_van_de_Sande]

@Alexander Hi there, What other service than the “Open Source” program is there ?

[simon]

@Alexander

(I ask because of the domain *.discourse.group)

If that’s the case, Custom Domains is not available as far as I remember

This is relatively new, but sites on Discourse’s Basic, Standard, and Business plans can all be hosted on a subdomain of discourse.group. Custom domains can be configured for sites on the Standard and Business plans. Sites on the Basic plan have to stick with a subdomain of discourse.group: Discourse pricing | Discourse - Civilized Discussion.

@Remo_van_de_Sande

What other service than the “Open Source” program is there ?

Discourse is open source software. It can either be hosted by a hosting company (for example, Discourse’s hosting business) or self hosted. In either case, you are still using the open source version of Discourse. I’m a little biased, but I’d choose to have Discourse host my sites for me whenever possible.

[Remo_van_de_Sande]

Hi Simon,

Does this mean that if I now own the domain name e.g. “www.1234love.com”
I can 100% host my discourse forum on that domain if I subscribe to the “Standard or Business/Enterprise” solutions ?

[JammyDodger]

That’s right. And as the www version is a subdomain, all DNS providers would allow you to do that.

[Remo_van_de_Sande]

thank you folks so much I will take the plunge and invest in a Standard/Business solution soon.

I could launch the forum now but I feel it would be strange to change the name later on so I will wait until it is ready.