Context: I have a category with a “custom incoming email address” configured, so that it functions as an inbox for a specific e-mail address belonging to my organization. We use this address to collect e-mails, often automated, from various services we subscribe to. When receiving an e-mail, the cr…

[immagine] vvanpo: we often want the option to discuss the e-mail in private, without every reply to the topic triggering an outgoing e-mail to the (staged) topic creator. If the users discussing the email are staff members, you can do this with whispers. Whispers will not send an email to th…

Interesting, I didn’t know about that feature. Unfortunately in this case the users are not staff, just members of a specific group with permissions to the category.

I’ve got exactly the same use-case. Have you found a way to disable the notification email to staged users ?

Disabilita le e-mail al creatore del topic in bozza

Assistenza prodotto

simon 5 Febbraio 2019, 2:35am 2

If the users discussing the email are staff members, you can do this with whispers. Whispers will not send an email to the staged user. See: Creating a whisper post

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Disabilita le e-mail al creatore del topic in bozza

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