Context: I have a category with a “custom incoming email address” configured, so that it functions as an inbox for a specific e-mail address belonging to my organization. We use this address to collect e-mails, often automated, from various services we subscribe to. When receiving an e-mail, the cr…

[immagine] vvanpo: we often want the option to discuss the e-mail in private, without every reply to the topic triggering an outgoing e-mail to the (staged) topic creator. If the users discussing the email are staff members, you can do this with whispers. Whispers will not send an email to th…

Interesting, I didn’t know about that feature. Unfortunately in this case the users are not staff, just members of a specific group with permissions to the category.

I’ve got exactly the same use-case. Have you found a way to disable the notification email to staged users ?

Disabilita le e-mail al creatore del topic in bozza

Assistenza prodotto

oca 19 Aprile 2021, 1:44pm 4

Ho esattamente lo stesso caso d’uso.

Hai trovato un modo per disabilitare l’email di notifica per gli utenti in staging?

Argomento		Risposte	Visualizzazioni
Avoid staged users to receive notifications Product Support	8	557	Ottobre 14, 2022
Disable mail notification for staged users Product Support email	3	587	Aprile 28, 2023
User staged into topic received notifications of responses to that topic Product Support staged-users	6	624	Marzo 13, 2020
Allowing email from a stranger because I trust them. How? Product Support email	5	727	Settembre 14, 2023
Unable to post by email by unregistered users Product Support	6	462	Ottobre 14, 2022

Disabilita le e-mail al creatore del topic in bozza

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