Context: I have a category with a “custom incoming email address” configured, so that it functions as an inbox for a specific e-mail address belonging to my organization. We use this address to collect e-mails, often automated, from various services we subscribe to. When receiving an e-mail, the cr…

[изображение] vvanpo: we often want the option to discuss the e-mail in private, without every reply to the topic triggering an outgoing e-mail to the (staged) topic creator. If the users discussing the email are staff members, you can do this with whispers. Whispers will not send an email to…

Interesting, I didn’t know about that feature. Unfortunately in this case the users are not staff, just members of a specific group with permissions to the category.

I’ve got exactly the same use-case. Have you found a way to disable the notification email to staged users ?

Disable e-mails to staged topic creator

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oca 19.Апрель.2021 13:44:17 4

У меня точно такой же случай использования.

Вам удалось найти способ отключить уведомительное письмо для пользователей на этапе тестирования?

Тема		Ответов	Просм.
Avoid staged users to receive notifications Product Support	8	557	14.10.2022
Disable mail notification for staged users Product Support email	3	587	28.04.2023
User staged into topic received notifications of responses to that topic Product Support staged-users	6	625	13.03.2020
Allowing email from a stranger because I trust them. How? Product Support email	5	727	14.09.2023
Unable to post by email by unregistered users Product Support	6	463	14.10.2022

Disable e-mails to staged topic creator

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