Disable reply via email?

support
1

Hi there,
I’ve noticed that when people on my forum get a notification (sent by my forum’s email address) they often reply to the email rather than going into the forum to reply.
This applies to both private messages and topics.

needless to say, as the email address for the notification belongs to me, I get the replies.

What is the best practice to avoid that?

1 Like
2

That’s not Reply by Email, that’s simply because the domain is registered to you.

To solve it properly consider implementing Reply By Email so that if they do this again, the posts are handled:

4 Likes
3

Thank you @merefield.
Would that work for private messages too?

4

Yes it should do indeed.

1 Like
5

You can do what has been suggested or just change the notification email address to something other than your email address.

3 Likes