Error de DB de Discourse al crear nuevos usuarios mediante inicio de sesión SSO

Eingang · 2 Septiembre, 2019 22:14

Summary

Discourse DB constraint error because of duplicate key values generated when users without an account attempt to log in via SSO. Causes internal server error (500) to be seen via external proxy.

Discussion

On August 28th or 29th, I updated Discourse to the latest beta (v2.4.0.beta2) along with all the installed Discourse plug-ins. Around the same time, I also updated SeAT, and reconfigured Discourse to use a UNIX socket, which the external Apache can proxy/reverse proxy to. Prior to that, people were able to login via SeAT’s EvE Online SSO and new Discourse user accounts would be created for them if they didn’t already have one.

Since then, no new user accounts have successfully been created. Instead, the three people who have tried have generated Failed to create or lookup user: ERROR: duplicate key value violates constraint "idx_category_users_user_id_category_id" DETAIL: Key (user_id, category_id)=(36, 6) already exists. errors. The category_id is always 6 but the user_id varies between 33 and 44, even repeating numbers.

Assuming that category_id refers to entries in categories, then 6 seems to be Grass Clippings. Assuming that user_id refers to entries in users, then we don’t have any entries higher than 32.

Grass Clippings as a category is restricted for at least reading to people in the 2GTHRDiscourse, 2GTHRHighCouncil, and GRoLLake groups. At least one of the people trying to connect had an add_groups command that included all three groups. The first person did not yet have one of the three, and the middle person had at least one of the three. They all generate the same kind of database error with the identical details except except the user_id.

People with Discourse accounts created by logging in via SSO prior to the upgrades do not seem to be experiencing problems logging in.

Things Tried or Looked At

Turning off force https and reverting back to external Apache proxying to nginx ports.
Unsurprisingly, this had no effect.
Debugging and fixing common SSO issues
Watch out for double url encoding of SSO payload
Followed through the backtrace and could see Discourse made it to models/discourse_single_sign_on.rb at line 203 of match_email_or_create_user() where it makes a call to User.create!(). Alas, the logging of the params, etc. is after that point, which it never gets to because it stops processing and returns a HTTP error 500. I checked shared/log/rails/production.log.* just in case.

Other Comments

SeAT: While the SeAT Discourse plug-in wasn’t updated, many components of SeAT were. It’s possible something in there has changed. However, the error is clearly on the Discourse side when trying to create or lookup a non-existent user, so I’m somewhat dubious the problem is on the SeAT side.
Discourse: I can’t remember what beta version of Discourse I was running before the upgrade. I’d guess it had probably been at least a month or two since I’d last upgraded.

Additional Details

Error

Failed to create or lookup user: ERROR:  duplicate key value violates unique constraint "idx_category_users_user_id_category_id"
DETAIL:  Key (user_id, category_id)=(36, 6) already exists.
.    add_groups: CORPBLUEP,2GTHRAllianceMember,2GTHRALL,2GTHRHighCouncil,2GTHRCorpDirector,2GTHROfficer,DoWCitadelGunner,HCDIM,CORPDIRBLUEP,2GTHRCorpRecruiter,CORPDIRLAWNS,CORPDIR123HC,GRoLLake,DoWCapital,DoWFax,User,CORPHRBLUEP,2GTHRDiscourse
admin: 
moderator: 
avatar_force_update: 
avatar_url: http://image.eveonline.com/Character/740426190_128.jpg
bio: 
card_background_url: 
email: something@somewhere.com
external_id: 740426190
groups: 
locale: 
locale_force_update: 
name: Mindframe
nonce: e6f9da9e62b720a1efd97348ca20f101
profile_background_url: 
remove_groups: Superuser,SPRKYAllianceMember,DoWFieldMarshall,DoWScoutCoordinator,DoWFCGang,DoWFCAlliance,DoWFCSenior,DoWScout,DoWSuper,DoWTitan,DoWFC,2GTHRCorpCEO,DoWTitanBridging,DoLLogisticsSov,DoLLogisticsShipping,HCDoW,HCDoL,HCDoC,HCDoF,DoCDoIT,DoCTechnoMage,DoCDiplomat,DoCDepartmentLead,DoCRecruiterPilots,DoCRecruiterCorporations,DoCDiplomatLead,DoWBLOP,ViewGroups,CORPAIEU,CORPDIRAIEU,CORPZBMC,CORPC.R.Y,CORP123HC,CORPALTBH,CORPLAWNS,CORPDIRZBMC,CORPDIRC.R.Y,CORPDIRALTBH,CORPF3R4L,CORPDIRF3R4L,CORPSPRKY,CORPDIRSPRKY,CORPRMKR,CORPDIRRMKR,CORPHR123HC,CORPHRAIEU,CORPHRZBMC,CORPHRC.R.Y,CORPHRF3R4L,SPRKYDiscourse,CORPHRLAWNS,CORPDIROUSYN,CORPHROUSYN,CORPOUSYN,DoWReimbursementTeam,DoWCarrier,DoWDread,WCMember,WCALL,WCMindframesMarketVisitors
require_activation: 
return_sso_url: 
suppress_welcome_message: 
title: 
username: Mindframe
website:     /var/www/discourse/vendor/bundle/ruby/2.6.0/gems/rack-mini-profiler-1.0.2/lib/patches/db/pg.rb:110:in `async_exec'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/rack-mini-profiler-1.0.2/lib/patches/db/pg.rb:110:in `async_exec'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/mini_sql-0.2.2/lib/mini_sql/postgres/connection.rb:118:in `run'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/mini_sql-0.2.2/lib/mini_sql/postgres/connection.rb:90:in `exec'
/var/www/discourse/app/models/user.rb:1403:in `set_default_categories_preferences'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.3/lib/active_support/callbacks.rb:426:in `block in make_lambda'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.3/lib/active_support/callbacks.rb:236:in `block in halting_and_conditional'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.3/lib/active_support/callbacks.rb:517:in `block in invoke_after'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.3/lib/active_support/callbacks.rb:517:in `each'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.3/lib/active_support/callbacks.rb:517:in `invoke_after'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.3/lib/active_support/callbacks.rb:133:in `run_callbacks'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.3/lib/active_support/callbacks.rb:816:in `_run_create_callbacks'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/callbacks.rb:346:in `_create_record'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/timestamp.rb:102:in `_create_record'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/persistence.rb:705:in `create_or_update'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/callbacks.rb:342:in `block in create_or_update'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.3/lib/active_support/callbacks.rb:132:in `run_callbacks'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.3/lib/active_support/callbacks.rb:816:in `_run_save_callbacks'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/callbacks.rb:342:in `create_or_update'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/persistence.rb:308:in `save!'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/validations.rb:52:in `save!'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/transactions.rb:315:in `block in save!'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/transactions.rb:387:in `block in with_transaction_returning_status'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/connection_adapters/abstract/database_statements.rb:267:in `block in transaction'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/connection_adapters/abstract/transaction.rb:239:in `block in within_new_transaction'
/usr/local/lib/ruby/2.6.0/monitor.rb:230:in `mon_synchronize'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/connection_adapters/abstract/transaction.rb:236:in `within_new_transaction'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/connection_adapters/abstract/database_statements.rb:267:in `transaction'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/transactions.rb:212:in `transaction'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/transactions.rb:385:in `with_transaction_returning_status'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/transactions.rb:315:in `save!'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/suppressor.rb:48:in `save!'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/persistence.rb:53:in `create!'
/var/www/discourse/app/models/discourse_single_sign_on.rb:203:in `block in match_email_or_create_user'
/var/www/discourse/lib/distributed_mutex.rb:31:in `block in synchronize'
/var/www/discourse/lib/distributed_mutex.rb:27:in `synchronize'
/var/www/discourse/lib/distributed_mutex.rb:27:in `synchronize'
/var/www/discourse/lib/distributed_mutex.rb:12:in `synchronize'
/var/www/discourse/app/models/discourse_single_sign_on.rb:186:in `match_email_or_create_user'
/var/www/discourse/app/models/discourse_single_sign_on.rb:74:in `lookup_or_create_user'
/var/www/discourse/app/controllers/session_controller.rb:169:in `sso_login'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_controller/metal/basic_implicit_render.rb:6:in `send_action'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/abstract_controller/base.rb:194:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_controller/metal/rendering.rb:30:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/abstract_controller/callbacks.rb:42:in `block in process_action'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.3/lib/active_support/callbacks.rb:132:in `run_callbacks'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/abstract_controller/callbacks.rb:41:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_controller/metal/rescue.rb:22:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_controller/metal/instrumentation.rb:34:in `block in process_action'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.3/lib/active_support/notifications.rb:168:in `block in instrument'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.3/lib/active_support/notifications/instrumenter.rb:23:in `instrument'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.3/lib/active_support/notifications.rb:168:in `instrument'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_controller/metal/instrumentation.rb:32:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_controller/metal/params_wrapper.rb:256:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activerecord-5.2.3/lib/active_record/railties/controller_runtime.rb:24:in `process_action'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/abstract_controller/base.rb:134:in `process'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionview-5.2.3/lib/action_view/rendering.rb:32:in `process'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/rack-mini-profiler-1.0.2/lib/mini_profiler/profiling_methods.rb:78:in `block in profile_method'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_controller/metal.rb:191:in `dispatch'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_controller/metal.rb:252:in `dispatch'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_dispatch/routing/route_set.rb:52:in `dispatch'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_dispatch/routing/route_set.rb:34:in `serve'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_dispatch/journey/router.rb:52:in `block in serve'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_dispatch/journey/router.rb:35:in `each'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_dispatch/journey/router.rb:35:in `serve'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_dispatch/routing/route_set.rb:840:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/rack-protection-2.0.7/lib/rack/protection/frame_options.rb:31:in `call'
/var/www/discourse/lib/middleware/omniauth_bypass_middleware.rb:68:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/rack-2.0.7/lib/rack/tempfile_reaper.rb:15:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/rack-2.0.7/lib/rack/conditional_get.rb:25:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/rack-2.0.7/lib/rack/head.rb:12:in `call'
/var/www/discourse/lib/content_security_policy/middleware.rb:12:in `call'
/var/www/discourse/lib/middleware/anonymous_cache.rb:219:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/rack-2.0.7/lib/rack/session/abstract/id.rb:232:in `context'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/rack-2.0.7/lib/rack/session/abstract/id.rb:226:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_dispatch/middleware/cookies.rb:670:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_dispatch/middleware/callbacks.rb:28:in `block in call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.3/lib/active_support/callbacks.rb:98:in `run_callbacks'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_dispatch/middleware/callbacks.rb:26:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_dispatch/middleware/debug_exceptions.rb:61:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_dispatch/middleware/show_exceptions.rb:33:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/logster-2.3.2/lib/logster/middleware/reporter.rb:43:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/railties-5.2.3/lib/rails/rack/logger.rb:38:in `call_app'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/railties-5.2.3/lib/rails/rack/logger.rb:28:in `call'
/var/www/discourse/config/initializers/100-quiet_logger.rb:18:in `call'
/var/www/discourse/config/initializers/100-silence_logger.rb:31:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_dispatch/middleware/remote_ip.rb:81:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_dispatch/middleware/request_id.rb:27:in `call'
/var/www/discourse/lib/middleware/enforce_hostname.rb:17:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/rack-2.0.7/lib/rack/method_override.rb:22:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/actionpack-5.2.3/lib/action_dispatch/middleware/executor.rb:14:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/rack-2.0.7/lib/rack/sendfile.rb:111:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/rack-mini-profiler-1.0.2/lib/mini_profiler/profiler.rb:171:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/message_bus-2.2.2/lib/message_bus/rack/middleware.rb:57:in `call'
/var/www/discourse/lib/middleware/request_tracker.rb:169:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/railties-5.2.3/lib/rails/engine.rb:524:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/railties-5.2.3/lib/rails/railtie.rb:190:in `public_send'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/railties-5.2.3/lib/rails/railtie.rb:190:in `method_missing'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/rack-2.0.7/lib/rack/urlmap.rb:68:in `block in call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/rack-2.0.7/lib/rack/urlmap.rb:53:in `each'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/rack-2.0.7/lib/rack/urlmap.rb:53:in `call'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/unicorn-5.5.1/lib/unicorn/http_server.rb:605:in `process_client'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/unicorn-5.5.1/lib/unicorn/http_server.rb:700:in `worker_loop'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/unicorn-5.5.1/lib/unicorn/http_server.rb:548:in `spawn_missing_workers'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/unicorn-5.5.1/lib/unicorn/http_server.rb:144:in `start'
/var/www/discourse/vendor/bundle/ruby/2.6.0/gems/unicorn-5.5.1/bin/unicorn:128:in `<top (required)>'
/var/www/discourse/vendor/bundle/ruby/2.6.0/bin/unicorn:23:in `load'
/var/www/discourse/vendor/bundle/ruby/2.6.0/bin/unicorn:23:in `<main>'

sam · 3 Septiembre, 2019 04:35

Esto se relaciona con este código:

github.com/discourse/discourse

app/models/user.rb

b9954b53b


      
          def set_default_categories_preferences
            return if self.staged?
          
            values = []
          
            %w{watching watching_first_post tracking muted}.each do |s|
              category_ids = SiteSetting.get("default_categories_#{s}").split("|").map(&:to_i)
              category_ids.each do |category_id|
                next if category_id == 0
                values << "(#{self.id}, #{category_id}, #{CategoryUser.notification_levels[s.to_sym]})"
              end
            end
          
            if values.present?
              DB.exec("INSERT INTO category_users (user_id, category_id, notification_level) VALUES #{values.join(",")}")
            end
          end

Lo que ocurrió aquí es que modificamos el índice en category_user de la siguiente manera:

github.com/discourse/discourse

app/models/category_user.rb

b9954b53b


      
          #  idx_category_users_category_id_user_id  (category_id,user_id) UNIQUE
          #  idx_category_users_user_id_category_id  (user_id,category_id) UNIQUE

¿Tienes un grupo que esté tanto configurado por defecto como “observado” como “seguido” en la configuración del sitio?

Mira: default categories watching, default categories tracking, default categories muted y default categories watching first post.

Esto lo soluciona:

diff --git a/app/models/user.rb b/app/models/user.rb
index c1a94949a6..85b2ca9244 100644
--- a/app/models/user.rb
+++ b/app/models/user.rb
@@ -1390,10 +1390,15 @@ class User < ActiveRecord::Base
     return if self.staged?
 
     values = []
+    # asignar el conjunto más adelante
+    seen = nil
 
     %w{watching watching_first_post tracking muted}.each do |s|
       category_ids = SiteSetting.get("default_categories_#{s}").split("|").map(&:to_i)
       category_ids.each do |category_id|
+        seen ||= Set.new
+        next if seen.include?(category_id)
+        seen << category_id
         next if category_id == 0
         values << "(#{self.id}, #{category_id}, #{CategoryUser.notification_levels[s.to_sym]})"
       end
diff --git a/spec/models/user_spec.rb b/spec/models/user_spec.rb
index cc50d88b2e..4075ee6194 100644
--- a/spec/models/user_spec.rb
+++ b/spec/models/user_spec.rb
@@ -1603,8 +1603,12 @@ describe User do
 
       SiteSetting.default_categories_watching = category0.id.to_s
       SiteSetting.default_categories_tracking = category1.id.to_s
-      SiteSetting.default_categories_muted = category2.id.to_s
+
+      # esto es inválido, pero no validamos, así que asegurémonos de que nada se rompa
+      SiteSetting.default_categories_muted = "#{category2.id}|#{category0.id}"
+
       SiteSetting.default_categories_watching_first_post = category3.id.to_s
+
     end
 
     it "has overriden preferences" do

Pero no me gusta esta solución; la configuración del sitio debería validar que no haya solapamientos al guardar y deberíamos migrar los datos incorrectos.

@daniel Creo que fuiste tú quien introdujo la nueva restricción aquí; quizás podrías hacer un seguimiento añadiendo una validación cuando los usuarios configuren la opción en el sitio.

Eingang · 3 Septiembre, 2019 17:58

Tengo categorías que se rastrean y categorías que se observan, pero no hay superposición entre ellas. Todas son categorías de nivel superior. Sin embargo, tengo una superposición entre default categories watching y default categories watching first post. Hay una categoría presente en ambas, y esa categoría coincide con el ID de la categoría mencionada en mi error de restricción de la base de datos. ¿Podría eso ser parte del problema?

Eingang · 3 Septiembre, 2019 18:11

Respondiéndome a mí mismo: Eliminar la categoría de default categories watching first post para que solo estuviera presente en default categories watching resolvió el problema; alguien sin cuenta que antes no podía iniciar sesión ahora puede hacerlo.

debryc · 5 Octubre, 2021 23:48

Acabo de experimentar este error.

Los usuarios no podían iniciar sesión porque las “Notas de reclutamiento” y las “Notas de socios” se repetían en default categories regular.

sam · 6 Octubre, 2021 01:58

Se debería poder evitar muy fácilmente un duplicado al guardar la configuración. No estoy seguro de cómo solucionar el historial, sin embargo.

@vinothkannans, ¿puedes asegurarte de que, al guardar, estos ajustes predeterminados limpien lo necesario?

Eliminar duplicados
Si estás guardando “seguimiento predeterminado” para la categoría A… y ya está configurado “seguimiento predeterminado” para A, arrojar un error explicando el problema

debryc · 6 Octubre, 2021 15:31

Mi mejor suposición sobre cómo ocurrió esto fue:

Creé Notas de Socios como una categoría independiente y la establecí como Categorías Predeterminadas Regulares.
Creé Notas de Reclutamiento como una categoría independiente y la establecí como Categorías Predeterminadas Regulares.
Creé Organizadores como una categoría independiente y la establecí como Categorías Predeterminadas Regulares.
Cambié la configuración de Notas de Socios y Notas de Reclutamiento para que su categoría padre fuera Organizadores y (creo) no realicé ningún cambio en la configuración de Categorías Predeterminadas Regulares.

Definitivamente apoyo la corrección de este error, ya que que los nuevos usuarios no puedan registrarse es catastrófico y difícil de detectar, ya que es probable que los nuevos usuarios simplemente desistan y no contacten a nadie para obtener ayuda.

Mientras tanto, ¿sería posible que el mensaje de error incluyera: “Si continúa experimentando problemas para registrarse, póngase en contacto con correo electrónico del sitio para obtener soporte”?

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