Discourse Memberful integration

Memberful is a popular service for paid user subscriptions. They have an official plugin for WordPress as well as for Discourse:

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Curious if anyone has used the Memberful plugin and what your feedback is? I have a community in WP and looking to add Discourse with the option of creating paid membership tiers.

I’m curious what decision you made here. I’ve just started to look into this for my own forum.

Still considering this. I anticipate spending a bit more time looking at it in the next week or so. I imagine I will have more questions or insights then and will share.

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I’ve been using it to manage about 700 paying members and it has worked very well. Let me know if you have any specific questions, if you plan to do a trial period, a free tier or have lifetime members I have some learning I can share. I only wish the reporting was improved so I could see how much income I have coming over the next year, it’s somewhat of a surprise each week when I get the report of what I’ve made.

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Memberful seems like the easiest payment gateway with Stripe, but I am leaning towards Membermouse due to the 1-click upsell functionality.

Can you share what you’ve done for lifetime members, David?

Would love to hear what you learnt @davidkingham too…

I have the following plans set up in Memberful:

  • Free (can only access one area of our forum)
  • 30 day trial (can access everything except our member discount section)
  • Full Membership - Monthly
  • Full Membership - Yearly
  • Full Membership - 3 Years
  • Lifetime

Memberful has the option to purchase a lifetime subscription, but I don’t offer this option. The lifetime members I have are grandfathered in from an older version of the site which I added manually.

Each memberful plan can have a discourse group tied to it, which allows me to limit access to areas of the discourse site based upon which plan they are on. For example, this area of the site is only accessible to paying members or those on the 30 day trial, but not to paying members. I use the Category Lockdown plugin for this in addition to the discourse category security, here is what this category looks like:

I also have this integrated with ConvertKit for sending out emails when a member signs up, or 20 days into the 30 day trial if they have not signed up yet to try and upsell them, which takes them to this page where they will be asked to put in their CC info and viola they are upgraded and everything syncs with discourse. The key to this is the trial plan has to be cheaper than the other plans, so I have the trial set to $4.98/month, whereas the actual monthly is 4.99/month, so far it hasn’t confused anyone.

Overall I have been very happy with memberful, it’s pretty flexible and works smoothly. The customer support is exceptional, they have really bent over backward to help me even when I have made stupid mistakes and they had move members around on the backend.

The only negatives have been the cost, of course, $25/month is cheap, but the 4.9% fee is pretty crazy as I’m already paying about $100/month and I hope to grow the site quite a bit more. Their reporting is not exceptional right now, it’s okay but I would like to see more of the features that membermouse has along with some forecasting so I know how much money will be coming in next month.

Since I’m not a programmer and wouldn’t know how to fix the integrations with membermouse when they go awry, I will probably stick with memberful since they handle all the integration beautifully. As the site grows I may look into these other options as cost start to balloon with memberful. Hope this helps, happy to help with other questions!

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Thanks for the detailed reply. Memberful’s fees are bogus for sure. But better than some of the other membership plugins devs have made for Discourse (I saw one that was 7%! :expressionless:).

I want to pay a monthly fee for a tool, not a monthly fee plus a percentage of revenue.

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感谢你的反馈,David。

我一直在测试这个解决方案,目前看来,强制要求所有登录功能都必须通过 Memberful 进行 SSO 认证是一个不可接受的方案。我希望用户能够像往常一样进行登录和注册(例如使用 Google 或 Facebook 登录)。

我打算尝试 Procourse 插件,看看它是否能满足我们的需求。

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如果能提供其他登录选项就好了,不过在我的网站上这并未成为问题。我喜欢 Memberful 由一家(看起来)实力雄厚的公司支持;而看到 Discourse League 网站已无法访问,我对未来继续使用 Procourse 略感担忧。它虽然是开源的,但我不想花钱请开发者来维护它。

与 ConvertKit 的集成是如何工作的?

感谢 @davidkingham 的详细分享。

我几年前曾研究过 Memberful。当时的结论是不继续推进,因为加入会员的唯一途径是通过他们各自的订阅流程。

在我们的情况下,我们还需要为团队中的成员提供访问权限,这些团队的会员费是由我们客户公司支付的。由于您的帖子,我重新查看了 Memberful 的网站,发现他们现在提供了“团体订阅”和“外部支付”功能。

在他们的定价页面上,他们说明:“仅适用于团体订阅。外部支付是一项设置,允许通过外部方式(如电汇、支票等)手动支付特定订阅。这些订阅不受我们常规交易手续费的限制,但每个外部付费席位每月需收取 0.20 美元的费用。”

结合较高的订阅费率来看,这似乎是他们提供服务的合理收费。

再次感谢您花时间分享您的经验。如果我决定使用 Memberful,是否可以再向您请教几个问题?

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没问题,只要我能帮上忙,一定尽力!

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太棒了,@davidkingham,细节真丰富。

请问你是如何创建免费 Memberful 计划的?我正在尝试创建,但最低收费为 0.60 英镑。

谢谢!

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在 Memberful 中,进入 设置 > 计划 > 允许新会员免费在您的网站上注册。

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@davidkingham 我正在考虑从 Patreon 迁移到 Memberful + Stripe。这样我就可以在我的 WordPress 网站上发布高级内容,而我的 Discourse 站点位于该 WordPress 站点的子域名上。所有内容集中在一个区域,理论上应该能提供更好的用户体验,并有助于长期吸引更多订阅者。

我的问题是,您当初设置这套系统的流程是怎样的?看起来需要某种形式的单点登录(SSO)。您的用户是在 WordPress 中创建然后同步到 Discourse,还是反过来?中间会有延迟吗?我需要为此做好准备吗?

我完全不是开发者,所以想了解一下,为了促成这一切换,我需要在我的这边做些什么。

嘿,Ross,设置非常简单:只需在 Discourse 中配置几个 SSO 设置,然后在 WordPress 上创建一个供用户注册的页面即可。我直接使用了一些带有 Memberful 链接的按钮。新会员会在 Memberful 中创建,随后自动在 WordPress 和 Discourse 中生成相应用户。Memberful 可以根据用户订阅的计划将用户分配到 Discourse 的相应群组,从而限制他们对特定分类的访问权限;当然,WordPress 端也能实现同样的功能。我对这套方案非常满意,而且他们的客户服务也非常棒。

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谢谢你,大卫。这真是令人振奋的消息!如果途中遇到任何问题,我一定会及时联系你!

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@davidkingham 一个问题:现有成员怎么办?如果他们已经在我的当前 Discourse 社区中注册了,我该如何处理?