We are continuing to run into issues where both employees and customers who have previously successfully logged into our discourse instance in the past is now being prompted to create a new account when they try to login again. I have verified the accounts are present in the system.
If we deactivate the account and send an activation email this gets them logged in for a short period of time until it happens again.
In this latest iteration, I have obtained a HAR file of the login attempt but would need to send that privately (thus not sharing it in the public thread).
We are using the discourse-oauth2-basic paired with Auth0. In the past we have confirmed the data being passed back to Discourse when logging in is correct. Yet it still asks these edge case users to create a new account.
We seriously need help overcoming this hurdle. Please advise, thank you.