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[NateDhaliwal]

Are there any email errors in /logs of your forum, or maybe Bounced emails?

Also see:

Troubleshooting Outgoing Email

This is an explanation guide discussing how admins can troubleshooting outgoing email from a Discourse site. Required user level: Administrator Discourse relies heavily on email for user notifications and account management tasks. If users are unable to receive emails from your Discourse site, this can lead to a variety of problems. Summary In this documentation, you will learn: How to check sent email logs Investigating skipped and bounced emails Common …