Do users with PMs disabled still receive notifications from past PMs?

Product Support

AI-generated summary

In a support discussion titled ‘Do users with PMs disabled still receive notifications from past PMs?’, RPaladin asks whether users who have disabled the ‘Allow Other Users to Send Me Personal Messages’ setting still receive notifications when someone replies to an existing PM thread they’re part of. They explain they’ve been communicating daily with another user on a different Discourse forum and recently sent a new PM with no reply — and also posted in older PM threads without response. They’re hesitant to contact the user elsewhere, fearing they might seem intrusive or rude. SaraDev clarifies that disabling this setting only blocks new PMs from non-staff users — users will still receive notifications for replies to existing PM threads they’re included in. Staff can still send PMs regardless of this setting. This distinction helps reassure users like RPaladin that their messages aren’t being silently ignored due to a technical block, but rather may be awaiting a response for other reasons.

1

Hello. Apologies if this isn’t the right thread category to post in. I know another user that has this user setting enabled.

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We talk and like each others posts daily on a different Discourse forum than this one. However, I sent a recent PM, but was given no reply so far from that user, who, I want to clarify, is on good terms with me, mutually.

My question is, when I posted in some of our older, previously created PMs, I also gained no reply and I was wondering does those who have the allow PM setting disabled, do they still gain notifications from those PMs? I can contact them elsewhere on other platforms, but I’m hesitant to do so, because I don’t wish to appear as a wannabe-spammer, stalkerish or even plain rude and lacking in manners and common courtesy.

2

Hi There,

If a user has disabled the “Allow Other Users to Send Me Personal Messages” setting on their preferences page, and then another user responds to an old PM that was originally to, from, or including this user, the user should still receive a notification that they received a reply to an existing PM. This setting essentially just prevents a user from receiving new PMs from other users. Staff users will still be able to send users PMs regardless of this setting.