I have tried to send two different private messages, message A for a user X and message B for a group (staff) - group which happen to include the same user X, btw.
I noticed that a notification e-mail was sent to the user X about message A, but no member of staff received an e-mail notification about message B, including user X.
Is this by design, an error, or what?
In summary, I would like to communicate with the whole staff and make sure they receive an e-mail notification about it (without requiring them to take the action to watch a specific category). How can I accomplish that? Thank you.
Did they get a notification when they were logged in to the site? By default discourse doesn’t send you an email for a notification that you have already seen.
Is it possible that setting max users notified per group mention might be affecting this? It was modified to 0, but it should be only related to mentions, not private messages.
I reverted it, but still no luck. Is this by design, or a bug, or a misconfiguration?
I’d appreciate if anyone could give me some guidelines, at least what or how I should check for something. I have no idea where to look for.
Yes, watched categories, topics, mailing lists, and, as I mentioned above, even private messages to single users. Just private message to staff group (the only group I tried) is not working.
Ok, I tried to send a message to a different group, and it worked - this second group has almost the same members as the staff (just one additional member).
The only difference is that one is a manually created group, and the other is the staff group.
Is this by design? Staff group doesn’t receive e-mail notifications when messaged?
I have noticed this problem for a manually created group.
In my personal preferences I have “Send me an email when someone messages me” set to “Always”.
Still, I do not receive emails for group messages (I’m the owner of the group if that matters - not sure if it the problem would arise otherwise). Notification settings for the group are at “Watching”.
