Email notifications for users - how can an admin change those?

AI-generated summary

jess_houzy asked how to disable email notifications for specific users. JammyDodger explained that admins can navigate to a user’s Preferences/Emails page and set their options to ‘never’. JSK_APPR followed up, asking if a global setting exists to switch all users to a daily digest and whether this would affect existing accounts. itsbhanusharma noted that while not available via the UI for all users simultaneously, it is possible via the Rails console. Moin clarified that changing site settings for default user preferences allows admins to apply changes to existing users, showing an option to update current settings. When JSK_APPR requested the location of the default email messages level setting, Moin provided a guide on searching within site settings to locate it.

Hello,

On our forum, as an admin I would like to be able to turn off email notifications for certain forum users. However, I cannot seem to find out how this is done. Can someone help me with this?

Hello and welcome @jess_houzy :slight_smile:

As an admin you could go to a user’s Preferences/Emails page and change the options in there to ‘never’:

Would this suit your needs?

Piggybacking off of this, is there a global setting to change notifications so that all users only receive a daily digest instead of receiving an email with every post? And if so, would this change all existing user settings as well as new users?

It is achievable, You’ll have to set the email preferences accordingly and set the summary email frequency to daily.

Not in the ui, but should be possible via rails console.

When you change the site settings that configure the default preferences of users, you can choose to apply the change to existing users. So, if you, for example, change the default email messages level site setting to disable emails about replies, topics they are watching and @mentions by default, you will see something like:

Thanks for your response. I dont see where I change the setting
default email messages level

Can you direct me?

Try to search within your site settings