Email polling error with Google Apps

I’m getting the following warning on my Discourse dashboard:

And this is the log:

I’m not sure what, if anything, to do about this.

What does the “info” tab say when you look at that particular error?

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Job exception: -ERR [SYS/TEMP] Temporary system problem. Please try again later.


/usr/local/lib/ruby/2.3.0/net/pop.rb:1006:in `check_response_auth'
/usr/local/lib/ruby/2.3.0/net/pop.rb:905:in `auth'
/usr/local/lib/ruby/2.3.0/net/pop.rb:567:in `do_start'
/usr/local/lib/ruby/2.3.0/net/pop.rb:531:in `start'
/var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:34:in `poll_pop3'
/var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:16:in `execute'
/var/www/discourse/app/jobs/base.rb:154:in `block (2 levels) in perform'


hostname	connect-app
process_id	[31169, 95, 698, 17513, 14817, 16461]
application_version	[8c51d34100a98d2b1548965bc4a9c5432913a5e7, 2f3ee3b6586dbec793d5b2605b45a2cc8c462827, 4d65370797d87d90741f2f3774b7c6dccdb6a7ae, 802b502818ced8530e5dca3c8aeda477d9c7d74b]
current_db	default
job	Jobs::PollMailbox
message	Signing in to poll incoming emails.

Does any of this help? :confused:

Are you polling from GMail by any chances?


Yes, we’re using Google Apps for polling.

Make sure you enable “access from less secure apps”.

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I had it turned on for the reply by email address (the polling address), but not for the notification email. I turned it on for that as well, though I don’t think it matters.

I don’t mind if emails were delayed, but might this issue have prevent emails from going out or coming in altogether?

It’s just for incoming emails.

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OK. So I’m assuming that this is just a glitch, that Google decided not to play nice for a bit. Because a user just sent in a post via email. Sound reasonable?

If so, would the polling (when it continued) pick up on the email(s) that were sent during the glitch?

We’ve found that Google would requires us to re-login every two months or so. Not sure why though :frowning:

Yes, it will poll all the emails it hasn’t seen yet.

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