Encouraging migrated community members to complete their profile

Hello fellow community managers!

I’ve been thinking about how to best encourage my members to complete their profile. We recently switched from vBulletin to Discourse and many people may not be aware of the nice user cards and profile pages. As a result, I see a lot of posts with default avatars which I believe will lead to lower engagement and less social cohesion in our group.

I’d like to design a way to message users who posted more than a certain number of messages, yet who still have a ‘default’ profile. At minimum, I’d like them to set an avatar image. I’d like to avoid manual work

Some early thoughts:

• Set up a pinned post with information. PRO: easy to do. CON: we already have a lot those and I fear information overload. Also reaches people who have already set up their profile.
• Set up an ‘anti-badge’ that’s triggered when someone makes X posts and has no avatar set up. PRO: automated and targeted. CON: Not sure if the badge query system can do this + not sure if I want ‘anti achievements’. Needs to be kept private to avoid creating a ‘hall of shame’. Needs to be revoked once the avatar is added.

What is your strategy for this?

Perhaps you’re already aware of this, but it’s worth mentioning anyways.

One of the composer popups addresses this very issue. The text looks like so by default:

Capture932×291 26.4 KB

You can edit that message to anything you like.

Search for education.avatar in Text Content under the Customize tab in the admin.

I’m looking at the custom wizard login to solve this for a client now.

Ah I had no idea, thanks! I have my doubts about the effectiveness of those messages though - people often don’t pay attention to them as they ‘get in the way’ of what they’re doing at that moment (writing a message). It’s not the right message at the right time..

Like forcing people to upload an avatar at signup? Or also after?

I was talking more about filling in other fields.

I’m not quite sure about how to trigger it.

You are correct @Johani but for migrated existing users they won’t get that education panel, so this is more of an issue for big migrations which should be in the topic title. So I’ll edit the title to make it so.

I honestly feel for a mass migration a bulk email in an external tool would be the best way. You probably want to bulk email everyone that got migrated to the new forum software anyway, right, to let them know it happened?

이 친절한 알림을 일정 시간이 지난 후 다시 트리거할 수 있는 방법이 있을까요? 위에서 언급했듯이, 많은 사람들이 "너무 이르다"거나 "지금 아니다"라고 생각하고 무시한 뒤에는 (아마도?) 다시는 알림을 보지 못할 것입니다. 혹시 커맨드 라인을 통해 처리하는 방식도 있을까요?

이런 생각이 드는 것을 용서해 주세요 – 이 알림과 다른 알림들에 대해 읽으면서 계속 생각하고 있었거든요:

이 알림을 다시 트리거하는 것은 마치 운전면허를 갱신할 때 (다시) 장기 기증 여부를 묻는 것과 비슷할 것입니다…

@j.jaffeux는 그동안 자동화 관련 작업을 해왔습니다. 이 용례에는 딱 맞는 방법입니다.

좋아요. 도움이 된다면 더 적극적으로 의견을 나눌게요. 어쨌든 상상력이 대부분을 해결해 줄 거예요.