In a discussion titled “FAQs, less thread-y more article-y” under the Community category, per_coh seeks advice on consolidating Help/FAQs into the Discourse community without creating a cluttered list of threads. They ask if anyone has used plugins or CSS to make the FAQ section resemble a clean Help page, with visual sections or a sidebar index. JammyDodger recommends the docs plugin, which powers Meta’s documentation site at https://meta.discourse.org/docs. per_coh finds this interesting and asks if the label “Docs” can be easily renamed globally. Don replies that this can be done via /admin/customize/site_texts by searching for “Docs” and editing each instance — though per_coh notes this might be tedious if multiple languages are involved. The thread highlights a desire for a more structured, article-style FAQ experience within Discourse, and points to the Docs plugin as a viable solution, with customization possible via site text overrides.
Hey everyone, hoping I can have some of your insights.
In an effort to keep our Help offering consolidated I’m trying to stay away from having a separate Help section on our website and then additional Help/FAQs in the community. In other words, have people find all their Help/FAQs in community.
But, having all our FAQs as threads in community looks like a long list of topics with no replies.
Has anyone used a plugin or some CSS magic in combination with tags to make the FAQ forum look more like a Help page? Bigger sections to denote tags which then link to forums, or more of a text index on the left and articles on the right
