I use Discourse for technical support. My current approach has been to use a pre-filled template for support topics. However many users are not familiar with markdown formatting, how comment fields work, and sometimes just ignore it altogether so there’s wasted effort asking for information later on…

Campi modulo per la creazione di topic anziché un campo di testo

Falco (Falco) 16 Ottobre 2023, 7:14pm 13

Argomento		Risposte	Visualizzazioni
Use a form to make a topic Support	9	1796	Ottobre 16, 2023
Forms on Discourse Support	3	1830	Giugno 13, 2022
Is there any means, tools or features... so we can create and use a template for threads? Feature	1	677	Aprile 8, 2022
New Topic template form, like GitHub Issue templates? Support	5	1348	Ottobre 16, 2023
Have users complete form when creating a topic? Feature completed	11	2023	Ottobre 16, 2023