I use Discourse for technical support. My current approach has been to use a pre-filled template for support topics. However many users are not familiar with markdown formatting, how comment fields work, and sometimes just ignore it altogether so there’s wasted effort asking for information later on…

Campi modulo per la creazione di topic anziché un campo di testo

Falco (Falco) 16 Ottobre 2023, 7:14pm 13

Argomento		Risposte	Visualizzazioni
Use a form to make a topic Support	9	1799	Ottobre 16, 2023
Forms on Discourse Support form-templates	4	1865	Ottobre 13, 2025
Is there any means, tools or features... so we can create and use a template for threads? Feature	1	678	Aprile 8, 2022
New Topic template form, like GitHub Issue templates? Support	5	1353	Ottobre 16, 2023
Have users complete form when creating a topic? Feature completed	11	2031	Ottobre 16, 2023