Hello i’m trying to open my forum and its stuck on loading screen https://sh3ll.cloud [image] i tried to open it from another device , same problem ! what should i do ?

Most of the time this will be caused by something custom, like a theme component. Try safe mode to do some debugging: https://sh3ll.cloud/safe-mode More info: [imagem] Using Safe Mode to troubleshoot issues with themes and plugins Site Management bookmark Th…

[imagem] Bas van Leeuwen: Try safe mode to do some debugging: https://sh3ll.cloud/safe-mode same problem

but the site still working on my browser i guess it cached !

When a Discourse forum isn’t working, sometimes you can still browse the cached version. Did you try rebuilding your app to fix the issue? Is it a standard install ?

[image] i got these problems IDK if it the cause the problem or not.

ok i will try to rebuild the app now.

i tried to rebuild the app and same problem

Strange, when I use safe-mode it seems to work. [Screenshot 2023-07-07 at 15.24.15]

Well, at least that’s different than a “loading home screen” :smiley: Could you try safe mode in a different browser, in an incognito window and ideally on a different device?

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Suporte

inj3ct0r (inj3ct0r) Julho 7, 2023, 2:46pm 20

agora está funcionando bem novamente após muitas reconstruções do aplicativo
Não sei qual era o problema
se há algum LOG para te mostrar?

Tópico		Respostas	Visualizações
Discourse forum wont load any pages whatsoever Support	14	1001	18 de Outubro de 2023
My forum is stuck on the loading screen Support	4	1972	19 de Fevereiro de 2023
Our Discourse site is not loading - new problem Support	12	305	4 de Agosto de 2025
Private forum stuck on loading screen Support	6	252	11 de Julho de 2024
Slow or no start from Android homescreen Support	2	359	5 de Março de 2023

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