Hello i’m trying to open my forum and its stuck on loading screen https://sh3ll.cloud [image] i tried to open it from another device , same problem ! what should i do ?

Most of the time this will be caused by something custom, like a theme component. Try safe mode to do some debugging: https://sh3ll.cloud/safe-mode More info: [图片] Using Safe Mode to troubleshoot issues with themes and plugins Site Management bookmark This g…

[图片] Bas van Leeuwen (OOO until August 17): Try safe mode to do some debugging: https://sh3ll.cloud/safe-mode same problem

but the site still working on my browser i guess it cached !

When a Discourse forum isn’t working, sometimes you can still browse the cached version. Did you try rebuilding your app to fix the issue? Is it a standard install ?

[image] i got these problems IDK if it the cause the problem or not.

ok i will try to rebuild the app now.

i tried to rebuild the app and same problem

Strange, when I use safe-mode it seems to work. [Screenshot 2023-07-07 at 15.24.15]

Well, at least that’s different than a “loading home screen” :smiley: Could you try safe mode in a different browser, in an incognito window and ideally on a different device?

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支持

Bas (Bas van Leeuwen (OOO until August 17)) 2023 年7 月 7 日 12:49 2

大多数时候，这可能是由自定义内容引起的，例如主题组件。

尝试安全模式进行调试：https://sh3ll.cloud/safe-mode

更多信息：

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Discourse forum wont load any pages whatsoever Support	14	891	2023 年10 月 18 日
My forum is stuck on the loading screen Support	4	1931	2023 年2 月 19 日
Our Discourse site is not loading - new problem Support	12	242	2025 年8 月 4 日
Private forum stuck on loading screen Support	6	222	2024 年7 月 11 日
Slow or no start from Android homescreen Support	2	327	2023 年3 月 5 日

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