Help with accessing the admin dashboard for read-only discourse.group instance

I set up andreijiroh-dev.discourse.group on the free tier plan to try out Discourse as well as to actually set up a dedicated space for my own community of close friends but because life happens I got an email that the instance is currently in read-only and can’t log in to do the admin chores (including backing up and turning off read-only mode if that exist). Do I need to email support as the only option and self-host instead (I have an homelab server laying around the house for that) if that’s the case.

Hi there, I can help. On our Free plan we require a minimal level of activity to keep the site active—if there are no new registrations or posts for several weeks an automated process kicks in.

I have reprieved the read-only state so you’ll be able to access the site again now. As long as someone posts each week you shouldn’t have any further problems.

Thanks for the help and the details! Will do some activity there soon.