I created a group with 25 or so « helpers » and then created a topic in which I mention the group. I was expecting it to notify the people who are part of the group. A member just told me she did not get the notification — I don’t know yet about the others. Is this expected behaviour (ie, did I mis…

did you read this topic? [immagine] Allow groups to be mentioned and sent messages Site Management bookmark This guide describes how to enable group mentions and messages in Discourse. person_raising_hand Required user level: Administrator By default, users…

[immagine] Lilly: did you read this topic? No I had not read it, because it did not come up in my searches. I have now and it doesn’t elucidate anything: I set the authorisations for mentioning the group when I created it, mentioned it with my Admin user and got warning notification that men…

[immagine] stephtara: mentioning the group would notify my 25 users. so did you notify them with the mention? i just tested this and it works as expected [Screenshot 2026-08-05 at 12.45.10 PM] [Screenshot 2026-08-05 at 12.45.45 PM]

Do the users in the group have access to the topic? Are they able to read it?

yea if it’s a private category they don’t have access to, they won’t get a notification and that is expected behavior. there is also this topic, which may help [immagine] Configuring group notifications for a private category Site Management bookmark This gui…

[immagine] Moin: Do the users in the group have access to the topic? Are they able to read it? Normally yes, and the user who told me she didn’t get a notification, for sure.

I think I’d try if it works if you @mention her by using her username (without changing other parameters - also creating a new topic, same category, same tags, …). Then we know for sure it’s about the group mention

Come faccio a far notificare ai membri del gruppo la menzione del gruppo?

Supporto

Lilly (Lillian ) 5 Agosto 2026, 7:48pm 6

sì, se si tratta di una categoria privata a cui non hanno accesso, non riceveranno una notifica e questo è il comportamento previsto.

c’è anche questo argomento, che potrebbe essere utile

Argomento		Risposte	Visualizzazioni
Allow groups to be mentioned and sent messages Site Management groups , how-to	0	17480	Dicembre 2, 2015
Ability to mention a Group Feature	7	3510	Maggio 13, 2015
Group mention notifications going to users not in group Bug	17	1080	Luglio 8, 2020
Group tagging notification Support	1	677	Novembre 5, 2022
Mentioning users Support	1	392	Maggio 15, 2023

Come faccio a far notificare ai membri del gruppo la menzione del gruppo?

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